First Ward hotel guide. Best Western hotel in First Ward, Charlotte

"Breakfast was available, but I had an early flight "

"Room clean Staff rude Breakfast no hot breakfast "

"Clean room, nice restaurant & friendly staff"

"The staff was helpful and and very friendlybI would stay again"

"Kudos for this hotel--in every aspect. First time staying here and definitely will be back. From the minute we walked in until the time we left (2 days) we felt like we were home. Desiree at the front desk was so nice, every staff member greeted you as they walked by, the rooms were very spacious and comfortable, the restaurant/bar/buffet was all phenomenal. We will be returning guests!!"

"Overall, TownPlace Suites is pretty good, not great (6.5 / 10). The first room that we were assigned had a door that did not lock and the phone was not working. The second room was good, but the coffee maker was missing the basket. The beds were very comfortable. Where TownPlace falls short is its attention to the comman areas. I had to notify the staff that there was no paper towel in the workout room to wipe the equipment, and there were no towels. I also had to notify that the men's room just steps from the front desk had no paper towel. The hallway rugs look like they need vacuuming and maybe a shampooing. The breakfast is pretty good, but a cereal that is not covered in sugar would be nice. I would like to see real utensils. They use only plastic. Not terrible, not great."

"The rooms were clean and the staff were knowledgeable and fun! I would definitely stay there again."

"Excellent"

"The staff was so nice and welcoming"