Floral Park hotel guide. Empire Hotel Group hotel in Floral Park, New York

"The hotel is older, which is fine because it is well maintained. However be warned that the therehold to the bathroom was raised and caused a tripping hazard. The staff could have been friendlier. We were told there was a bottle of wine in the room however there wasn’t. When we brought it up the next day the guy just walked away from us. He came back 5 minutes later and said he talked to his manager and would get us another. We didn’t ask for the bottle we were just sharing. It was odd to not have clear communication. If you store your luggage they charge a $1 per piece and then you are encouraged to tip as well. It wasn’t the easiest process. Overall the stay was fine for the night."

"Perfect location"

"Good the space is too small "

"The hotel is in a great location, without a doubt, and price was reasonable considering this. The lobby is also very neat and has fun events. The rooms are nothing spectacular, and the bed is not very comfortable. There were several broken items in my bathroom, like the tile behind the shower head and the towel bar. Also the heater/air conditioner made the most atrocious noise, it was hard to sleep while using it."

"The room where i stayed was outdated and very small however my cousin’s room are renovated and bigger. Booked with breakfast but not worth it since it only give you option of bagel or toast. Location is good. I’m being generous in giving them a rate of 3/5."

"Sadly our room Was very outdated . Tap in tub was so hard to turn on Air conditioning or heat didn’t work No electrical outlets handy for changing phones It was very loud at all times of the day!"

"Unfortunately, this hotel did not meet any of my expectations. I paid $989 for 3 nights. Other than the convenience of everything being close, such as the subway, Times Square, Broadway Theater, Central Park, etc. I experienced harassment by a guy who just walked into the lobby and begged for money again and again. Unfortunately, another one of the problems with this location is that there are no parking lots associated with the hotel so the nearest parking lot is down the block ($67 a night, not to mention) but the biggest problem is that you can’t turn left, which is where the hotel is at, so my boyfriend went to go get the car while I waited in the lobby with all of our suitcases. What is about a three minute walk turned into a 20 minute drive for him. During that time, the guy was constantly insisting I give him money and asking how long until my boyfriend got back. He sat by me and interrogated me. Sadly it took about 15 minutes before a worker/guard came and told him to leave. The hotel had a D rating, no trash bag inside the bathroom or room, the doors to our rooms were covered in grime/unknown white stains, bad smell down the hall, dirty floors. We were on the 8th floor and couldn’t sleep all night due to the loud noise outside and construction in the morning. Tiny room with no space for our suitcases. Not at all like the photos on their website. Maybe it once used to be all that. Only stayed 2 nights, couldn’t do it another night. Waste of money!"

"Short walk to theaters and time Square. "

"Great location, friendly staff, including Danny on the desk who was very helpful!"