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Reviews of Riverside Hotel

3.5 out of 5
Riverside Hotel
620 E Las Olas Blvd, Fort Lauderdale, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1053 out of 1573 reviews" "
Rating 8 - Good. 324 out of 1573 reviews" "
Rating 6 - Okay. 112 out of 1573 reviews" "
Rating 4 - Poor. 48 out of 1573 reviews" "
Rating 2 - Terrible. 36 out of 1573 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stevol

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and attention
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Tons of dining options in hotel and along Las Olas. Staff is excellent and attentive.
Stayed 4 nights in May 2024

10/10 Excellent

Craig

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an outstanding staff.
Stayed 2 nights in May 2024
Response from Elizabeth on 23 May 2024
Hello Craig! We're immensely grateful for your review of our staff and property. Your feedback is highly valued, and we'll be sure to inform the team. Looking forward to welcoming you back in the near future!

6/10 Okay

Rachael

Liked: Staff & service
Stayed 1 night in May 2024
Response from Elizabeth on 24 May 2024
Hello, Rachel! We appreciate your review and look forward to your next visit.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2024
Response from Elizabeth on 24 May 2024
Hello Debra, thank you for your review. We look forward to welcoming you back in the near future.

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Angelica on 23 May 2024
Hi Mehran,Thank you for the feedback on our hotel, we hope to see you again soon.

10/10 Excellent

Doug

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for Ft Lauderdale!
Stayed 2 nights in May 2024
Response from Elizabeth on 23 May 2024
Hello Doug! We greatly appreciate your review! Looking forward to your next visit.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay in the heart of Las Olas! Michael and team are great!
Stayed 1 night in May 2024
Response from Angelica on 23 May 2024
Hi Melanie,Thank you for the feedback on our hotel, we hope to see you again soon.

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024
Response from Angelica on 23 May 2024
Hi Daniel,Thank you for the feedback on our hotel, we hope to see you again soon.

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice historic hotel, but not a 4 star
Stayed 1 night in May 2024
Response from Elizabeth on 23 May 2024
Hello Andrew! We appreciate your feedback on our property and look forward to welcoming you again soon.

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
The property is historic and beautifully located next to river. However, for an upscale hotel, while it has all the potential to world class . . . our room was noisy, no bathrobes and not memorable.
Stayed 1 night in May 2024
Response from Elizabeth on 21 May 2024
Hello Andrew. We appreciate your feedback regarding our hotel and will pass it along to our team.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property located in the heart of las olas. Had an issue with the hey cards. We had to get them reprogrammed 4 times over 3 days. Highly recommend
Stayed 3 nights in May 2024
Response from Elizabeth on 19 May 2024
Hello Gary. Thank you for your feedback on our hotel. We will share it with our team.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Great location.
Stayed 1 night in May 2024
Response from Elizbaeth on 21 May 2024
Hello, Lisa! We greatly appreciate your review and look forward to welcoming you back soon!

10/10 Excellent

Craig

Travelled with family, Travelled with group
Liked: Amenities
Great place to stay, with awesome staff. Highly recommended.
Stayed 1 night in May 2024
Response from Elizabeth on 19 May 2024
Hello Craig. Thank you so much for your review; we greatly appreciate it.

2/10 Terrible

Anita

Disliked: Staff & service
Stayed 1 night in May 2024
Response from Elizabeth on 19 May 2024
Hello Anita, thank you for your feedback on our hotel; we will share it with the team.

10/10 Excellent

Cocoa

Liked: Cleanliness, staff & service, property conditions & facilities
We have visited the hotel many time through the years and the staff is always professional and welcoming.
Stayed 1 night in May 2024
Response from Elizabeth on 19 May 2024
Hello, Cocoa! We're thrilled to hear you enjoyed your experience. Your kind words are greatly appreciated. We're looking forward to your next visit!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic central Hotel right in the heart of everything. Felt very safe, near everything you need great restaurants on the strip and wonderful riverside right behind hotel where we took two different trips in one day. Highly recommend and will definitely return.
Stayed 2 nights in May 2024
Response from Angelica on 16 May 2024
Hi Julie,Thank you for the feedback on our hotel, we hope to see you again soon.

4/10 Poor

Ance

Disliked: Amenities
Room had a funky smell,it felt worn out. Sink had a crack.
Stayed 1 night in May 2024
Response from Elizabeth on 15 May 2024
Hello Ance,Thank you for the feedback on our hotel, we hope to see you again in the future.

10/10 Excellent

Rodolfo Adalberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price-quality balance
Stayed 4 nights in Apr 2024
Response from Elizabeth on 15 May 2024
Hello Rodolfo Adalberto,Thank you for the feedback on our hotel, we hope to see you again in the future.

8/10 Good

Isabelle, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown Ft Lauderdale on the river and Las Olas blvd with all the restaurants/shops. Lots of history with this old hotel which is cool however, we were disappointed by our room that was slightly run down. We booked 7 months in advance, and I have gold status with Expedia so this did not help at all with this hotel. Great lobby area and delicious breakfast at the Wild Sea restaurant. Not sure I would stay there again because of the low quality of our room.
Stayed 1 night in May 2024
Response from Elizabeth on 15 May 2024
Hi Isabelle, Thank you for the feedback on our hotel, we hope to see you again in the future.

10/10 Excellent

Chantal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was built in the 1930's but was modern with an old flair.
Stayed 1 night in May 2024
Response from Angelica on 14 May 2024
Hi Chantal,Thank you for the feedback on our hotel, we hope to see you again in the future.

10/10 Excellent

George L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in May 2024
Response from Angelica on 14 May 2024
Hi George L,Thank you for the feedback on our hotel, we hope to see you again in the future.

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed with you many times now and always was in the tall tower. Rooms and decor was dated but clean and Floridian which we like. This past stay we were in the lower tower (3 floors). I assume this was the old original hotel? Room was sub par for the money and does not compare to the tall tower. Room issues: very dated, only mirror in room is in bathroom, no shelf or cupboard or counter in bathroom, room decor, etc. basically, this wing needs to be off the market or offered at a discount. If someone stayed with you the first time and was in that wing, they may not ever come back.
Stayed 1 night in May 2024
Response from Angelica on 14 May 2024
Hi Michael,Thank you for the feedback on our hotel.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Angelica on 14 May 2024
Hi Carol,Thank you for the feedback on our hotel, we hope to see you again in the future.

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location fantastic. Room seemed dated and when turning on the cold water tap a lid squealing sound was following with a loud continuous Jack hammer noise. Annoying
Stayed 1 night in May 2024
Response from Kavoen Sachedina, Guest Services on 11 May 2024
Hi Peter, we appreciate your feedback on our hotel. We would like to welcome you back this winter once our room renovations are complete!

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Was very good some off the staff were very helpful
Stayed 4 nights in May 2024
Response from Elizabeth on 10 May 2024
Hello Victor, we greatly appreciate your feedback on our hotel. We look forward to welcoming you again in the near future.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated my stay. Very clean , perfect size room, walkable to all the entertainment
Stayed 1 night in May 2024
Response from Elizabeth on 9 May 2024
Hello Andrea, thank you for the feedback on our hotel, we hope to see you again soon.

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay! We absolutely loved the pool and restaurant across the street!
Stayed 3 nights in May 2024
Response from Elizabeth on 9 May 2024
Hello Kathryn, thank you for the feedback on our hotel, we hope to see you again soon.

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was fantastic. The beds were very comfortable. We enjoyed the location of this hotel. There was a miscommunication between the front desk and the valet station re booking transportation to the cruise ship terminal. The valet parking people rectified the situation for us and we had no problems getting to the cruise ship. I would stay at this property again.
Stayed 1 night in Apr 2024
Response from Elizabeth on 8 May 2024
Thank you for the feedback on our hotel we are glad you enjoyed our amenities. We hope to see you again soon.

10/10 Excellent

Gaston

Stayed 1 night in May 2024
Response from Elizabeth on 7 May 2024
Thank you for the feedback on our hotel and our staff. We hope to see you again soon.

10/10 Excellent

David

Stayed 1 night in Apr 2024
Response from Kavoen Sachedina, Guest Services on 26 May 2024
Thank you for your review! We hope to welcome you back in the future!

8/10 Good

Jeanette A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area but not near the beach area.
Stayed 1 night in May 2024
Response from Elizabeth on 7 May 2024
Thank you for the feedback on our hotel. We hope to see you again soon.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Elizabeth on 7 May 2024
Thank you for the feedback on our hotel. We hope to see you again soon.

8/10 Good

Cynthia, Adair

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was lovely. We stayed on the 9th floor and there was only one working elevator. Had to wait a while to be able to take luggage down to check out in the morning. The location on Las Olas Blvd was convenient to dining and nightlife. River view was nice too.
Stayed 1 night in May 2024
Response from Elizabeth on 7 May 2024
Thank you for the feedback on our hotel. We hope to see you again soon.

8/10 Good

James

Travelled with partner
Restaurant service is slow , other than that a lovely property, well located , nice renovated room
Stayed 2 nights in Apr 2024
Response from Elizabeth on 7 May 2024
Thank you for the feedback on our hotel. We hope to see you again soon.

4/10 Poor

Meladi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an awful experience. It is basically a glorified motel & anyone paying anything over $ night is being robbed blind. The only good thing I can say about it is at least the sheets & towels appeared clean. If I went over everything wrong about this crappy place, this review would be very long. Just take my word & do not book a room here-keep searching!
Stayed 2 nights in Apr 2024
Response from Elizabeth on 7 May 2024
Thank you for the feedback on our hotel. We hope to see you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great place to stay..
Stayed 2 nights in Apr 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay on Las Olas Street, this is the place. Literally in the heart of a bustling shopping and dining area, it also is close to the waterfront and has a great pool and riverside dining options, if you spring for a balcony, especially a corner balcony, you won’t be disappointed. The lights at night provide amazing views of the river and Las Olas Street. It’s an extremely pleasant place to sit with a drink at night or a book during the day. The room was very spacious as well as the bathroom. Would definitely return!
Stayed 1 night in Apr 2024
Response from Elizabeth on 4 May 2024
Thank you for the feedback on our hotel and our amenities. We hope to see you again soon.

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk man during the hours of 2am was so extremely rude. He made a good night a horrible night. His attitude was less than desirable.
Stayed 1 night in Apr 2024
Response from Elizabeth on 7 May 2024
Thank you for the feedback on our hotel. We hope to see you again soon.

6/10 Okay

Fabrizio

Travelled with partner, Travelled with group
Disliked: Staff & service
Restaurant on the premises was very good, friendly in a nice ambiance. Our room was next to the a noisy elevator on the first floor which kept us up all night. We were given conflicting information regarding transportation to pier by front desk and valet. We have long wanted to stay here. It did not live up to our expectations. Overpriced. I now regret it. It was a real letdown.
Stayed 1 night in Feb 2024
Response from Elizabeth on 7 May 2024
Thank you for the feedback on our hotel. We hope to see you again soon.

10/10 Excellent

Otennia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2024
Response from Angelica on 2 May 2024
Hi Otennia,Thank you for the feedback on our hotel, we hope to see you again soon.

10/10 Excellent

Rebiah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at Riverside hotel. It was in a perfect location and very walkable. Rooms were clean. Bathroom was a bit dated but overall clean. Would recommend.
Stayed 2 nights in Apr 2024
Response from Angelica on 2 May 2024
Hi Rebiah,Thank you for the feedback on our hotel, we hope to see you again soon.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service
Elevators entrances walls are etremely dirty
Stayed 3 nights in Apr 2024
Response from Angelica on 2 May 2024
Hi Trevor,Thank you for the feedback on our hotel, we hope to see you again soon.

6/10 Okay

Jill

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Angelica on 2 May 2024
Hi Jill,Thank you for the feedback on our hotel, we hope to see you again soon.

6/10 Okay

Linda, Calabasas

Travelled with family
Liked: Cleanliness, staff & service
The location is great, which is why we selected this property, right on Las Olas. If you want a hotel close to the beach, this is not it. My husband and I like to walk, so the walk to the beach isn't too bad, I think it's two or three miles. There are a few problems with the hotel room, mainly the bathroom. Apparently, there is a map that allows you to choose a room with a better bathroom. I didn't know this when I booked the room. The bathroom is smaller than any hotel we have ever stayed in. There is absolutely no counter space. The bathroom has a tiny pedestal sink and a glass shelf about three inches wide above the toilet. Our travel toiletry bag did not fit on it. The closet is excellent and the bed was comfortable. We had issues a lack of room service two out of the four nights we stayed there.
Stayed 4 nights in Apr 2024
Response from Elizabeth on 11 May 2024
Thank you for the feedback on our hotel, we hope to see you again soon.

6/10 Okay

Daniel

Mattress in her room is pretty pathetic. Location was fantastic. The restaurants and shopping were incredible near the hotel. All morning long there was construction going on with the beep beep beeping of large construction vehicles backing up.
Stayed 1 night in Apr 2024
Response from Angelica on 29 Apr 2024
Hi Daniel,Thank you for the feedback on our hotel, we hope to see you again soon.

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was short, overnight after our cruise. Staff were lovely and helpful for our large property and we arrived early and we appreciated the bellman holding our bags so we could explore. The riverwalk was lovely and being close to shopping and restaurants was so great. Only 10 minute Urber ride from the airport. Sunday evening was hopping with people, fancy cars and grwat restaurants. We enjoyed the tavern across the street and the Cheesecake factory. Very high end neighborhood! Hotel was a little dated but clean and great staff.
Stayed 1 night in Apr 2024
Response from Angelica on 29 Apr 2024
Hi Tanya,Thank you for the feedback on our hotel, we hope to see you again soon.

10/10 Excellent

Michael, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great!
Stayed 2 nights in Apr 2024
Response from Angelica on 29 Apr 2024
Hi Michael,Thank you for the feedback on our hotel, we hope to see you again soon.

10/10 Excellent

Neal, Rancho Mission Viejo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alan at the front desk at check in was great!!!
Stayed 1 night in Apr 2024
Response from Angelica on 29 Apr 2024
Hi Neal,Thank you for the feedback on our hotel, we hope to see you again soon.