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"Clean room, friendly staff, good food, great view of sunset"

"The place looks nothing like the photos in Expedia. EVERYTHING is outdated, run down, or not operational. The hot tub had a sign saying it was shut down by the health department (not kidding). The beds were old and uncomfortably flat and lumpy. The wallpaper is peeling off the walls, and the painted surfaces are cracked or need repainting. There were giant stains on the hallway carpeting on several floors. The outside windows had green mildew on them. The kitchen had supplies, but no eating utensils. We got 2 towels and zero housekeeping during our stay. I could go on, but isn't that enough to NOT include them in any vacation package or hotel rental (except the lowest category, which I wouldn't even want to offer)? I don't think I'll ever consider an Expedia vacation package because it was a terrible property and experience."

"Beautiful Hotel with wonderful staff !!"

"Very clean and professional staff"

"I was ripped off by you terrible people. I didn't stay there at all. I booked the wrong dates, tried to cancel the same day, you refused and stole my money"

"Everything was great. Room, furnishings, staff, "