2/10 Sangat Buruk
Melanie
Bepergian bersama teman, Bepergian bersama hewan peliharaan
17 Jun 2025
Tidak Disukai: Kebersihan, staf & layanan
I didn't like the fact that I called before going toake sure that my service dog was welcome and I was told he was but wasn't told that there would be a 100 dollar deposit. I wasn't prepared for that because I didn't think anyone charged for a service dog, maybe a pet; but pets weren't welcome either. I had 85 cash is all I had and I was turned away. That left me walking down a dark road at night in a bad part of town looking for another room to stay. I found one down the road it cost 85 that I had. The room was so bad. It had a couch that looked like it was pulled from the dump, 1960's mattresses, holes in the bedspread, and I went to sleep with my head hung over the side of the bed watching a rat run around the room. The next morning I called to talk to the person in the office and was told that there was no deposit for my service dog. So with that being said, I went back there and tried again for a night. I was told once again that there was a deposit for 100. That made me really angry. They wouldn't give me a refund. Telling Expedia that there was no deposit for service dog. Only to lie to stope from a refund. Not a good place at all. Bad people in bad environment they'd get a 0 out of 10 from me.
Melanie
Menginap 1 malam pada bulan Juni 2025