Search Hotels Near Forty Creek Distillery, Hamilton

"my outrage regarding my recent stay at your property. As a Hilton Honors member, I have never experienced such a blatant disregard for guest safety, privacy, and basic human comfort. The conditions of this stay were entirely unacceptable: • Inoperable Basic Amenities in Extreme Weather: Our room had no hot water despite the outside temperature being 21°F. Expecting a guest to bathe in freezing water during winter conditions is a gross violation of hospitality standards. • Constant Intrusion & Lack of Privacy: After subjecting us to maintenance crews in our private space from 7:30 PM until 12:00 AM, we were again harassed by a 7:00 AM wake-up knock the following morning for further "repairs." This is not a "vacation"—it is a construction zone. • Inadequate Compensation & Failed Service Timing: We were offered a meager $75 credit followed by $25 the next day. These tokens are insulting given we could not bathe. Furthermore, a room change was finally offered only on our final night before departure—a "too little, too late" gesture that provided zero actual relief. • Unprofessional Staff: To conclude the experience, the staff and breakfast service were handled with poor attitudes and a complete lack of customer service. The explanation that the floor was "newly remodeled" is no excuse for a guest to be used as a "test subject" for non-functional plumbing in freezing weather. Because the hotel failed to provide a functional room. "

"Clean, comfortable and great staff. Great prices too. Definitely recommend!"

"Room was right beside the highway, very noisy and hard to sleep, we werent warned. Bathroom was run down, shower taps were coming off the wall, bathroom door hinge was coming off the wall, lighting was too low, price too high for what we got"

"Such a great location for a family getaway anytime of the year ! Conveniently close to everything and anything ! Staff very attentive & accommodating to your needs. "

"My stay was absolutely perfect. The staff went above and beyond to make my partner’s birthday truly special and unforgettable. Every detail was thoughtfully arranged, and their kindness and attention made the experience even more memorable. I couldn’t have asked for a better stay—highly recommend!"

"Great stay and convenient location, room was comfortable and clean. Staff were friendly and breakfast was good! "

"Overall experience was good"

"Parking was good. Staff were very welcoming. Check in was fast and easy. "

"Amazing as always! Can’t say enough great things about this hotel😊"