Guests enjoy Brazilian cuisine at Baunilha Restaurante and relax poolside at this versatile hotel that accommodates everything from banquets to business meetings
Comfort Hotel Franca welcomes travelers with its garden setting and authentic Brazilian restaurant. Visitors start their day with breakfast buffet spreads, enjoy local flavors for lunch and dinner, and stay connected with WiFi available in every room.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Breakfast included
Pet-friendly
Parking included
Free Wi-Fi
Restaurant
The current price is Rp1.299.334
Rp1.299.334
Rp1.338.314 total
includes taxes & fees
24 May - 25 May
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A free breakfast buffet, a garden and car hire on-site are just a few of the amenities provided at Comfort Hotel Franca. The on-site Brazilian cuisine restaurant, Baunilha Restaurante, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
You'll also find perks such as:
An outdoor pool
Free self-parking
Luggage storage, meeting rooms and a banquet hall
Coffee/tea in reception, a front desk safe and a 24-hour front desk
Room features
All 114 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from March 2 2026 to March 2 2027 (dates subject to change):
Swimming pool
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of BRL 82.40 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 5 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Pet fee: BRL 82.40 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Comfort Hotel Franca have a pool?
Yes, this property has an outdoor pool. The swimming pool will be unavailable from March 2 2026 until March 2 2027 (dates subject to change).
How much does it cost to stay at Comfort Hotel Franca?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Franca on 24 May 2026 start from Rp1.299.334, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Comfort Hotel Franca pet-friendly?
Yes, Comfort Hotel Franca allows pets (limit 2 total) with a maximum weight of up to 5 kg per pet. There's a fee of BRL 82.40 per pet, per day. Service animals are exempt from fees.
How much is parking at Comfort Hotel Franca?
Self-parking is free at this property.
What time is check-in at Comfort Hotel Franca?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Comfort Hotel Franca?
Checkout is at noon.
Where is Comfort Hotel Franca located?
Situated in Franca, this hotel is within 3 miles (5 km) of Pedro Morilla Fuentes Gymnasium, Amaury Destro Sports Complex and Hearing Aid Museum. Jose Cyrino Goulart Municipal Theater and SESI - Franca Theater are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
As a business hotel , it is usually very good , wi fi could be better, though
Charles
Stayed 6 nights in Jul 2024
Verified
10/10 Excellent
Claudionei
12 Jan 2025
Liked: Cleanliness, staff & service, amenities
Staff and restaurant
Claudionei
Stayed 9 nights in Dec 2024
Verified
6/10 Okay
CARLOS M
18 Dec 2025
Liked: Cleanliness, staff & service
.
CARLOS M
Stayed 1 night in Dec 2025
Verified
8/10 Good
Gilson
4 Jan 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Boa
Gilson
Stayed 1 night in Jan 2023
Verified
10/10 Excellent
Daniela
7 Feb 2026
Liked: Cleanliness, staff & service, amenities
Excelente atendimento de todos os funcionários
Daniela
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Cândido
6 Feb 2026
Liked: Cleanliness, staff & service
Boa limpeza e bom atendimento especialmente a moça que serve o café da manhã.
Chuveiro poderia ser melhor e com mais pressão de água e, pra piorar, ele estava meio entupido e tive que comprar uma escova para passar nele e melhorar o problema.
A tv também poderia ser maior.
Cândido
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Ren
17 Jan 2026
Liked: Staff & service, amenities
O hotel é bom e a equipe se empenhou, prejudicou a estadia um bar próximo, produzindo barulho extremo, inclusive de rachas de motos, que, espero, sejam apurados com rigor.
É a primeira vez que estive e houve problemas de barulhos externos, tornando péssima qualidade de sono da noite.
O Hotel afirma ter chamado a Polícia de Franca que, aparentemente, ou nada fez ou não teve competência para encerrar a arruaça, raciocínio que se repete à Prefeitura de Franca, que deveria punir exemplarmente o bar, que não tem o menor respeito ao silêncio, paz e sossego que pessoas que trabalham merecem.
Fica anotado meu pedido que adotem providências sérias e urgentes!
Pontos positivos:
Boa recepção
Quartos limpos
Café da manhã bom
Pontos negativos
Piscina estava com água suja ( precisa de mais atenção)
Academia os aparelhos estavam em estado pouco satisfatório
Em geral tem mais pontos positivos que negativos, logo, pequenos ajustes, podem tornar a experiência melhor.
Local é agradavel e de facil acesso. Bom cafe da manha. Todavia, mesmi ficando só uma diária, o que fiquei decepcionado foi por nao haver um berço para criancas. Banheiro muito pequeno e as portas nao ter um suporte na parede para trava la aberta. Nao havia sal para pipocas da recepcao. Nao ser possivel devolver produtos da recepcao que nao consumimos. Televisao com poucos canais disponiveis. Acho que se melhorar um pouco disso, ficaria excelente.
DANILO
Stayed 1 night in Jul 2025
Verified
6/10 Okay
Luiz
22 Jun 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bom hotel. Quarto espaçoso, boa limpeza, atendentes educados, café da manhã muito bom. Ponto falho: teto do banheiro apresentava mofo e o cheiro se espalhava por todo o quarto.
Muito boa, check in rápido, bom atendimento, o quarto estava limpo, o aspecto do hotel em geral é muito bom. Café da manhã com tudo fresco, diversificado, gostei e recomendo.