6/10 Okay
Nicole
Travelled with partner
28 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was disappointed in my stay here. It started by receiving a phone call from one of the managers who was rude and abrasive without cause. He was very unclear about check-in protocol, and basically said “I think your room is ready before 3pm, but don’t quote me on that I don’t know. You really could have called to figure it out instead of just planning on showing up at 3, you know.” When we got there, the room smelled musty and dank. The carpet obviously hadn’t been changed in 20 years, and there was mold in the shampoo dispensers in the shower. By running the cobweb-covered fan constantly we were able to lose most of the smell in the room which helped us sleep. The pool on the property was closed and in disarray. We faced more rudeness the following morning when we inquired as to where we should leave our room key after checkout. The worker seemed bothered that we asked and was abrasive in his response, saying “Do whatever you want. Give the key to me, leave it in your room, I don’t care.” Overall I would not stay here again and would not recommend this place to anyone else.
Nicole
Stayed 1 night in May 2024