Search Hotels Near Franklin D. Roosevelt Four Freedoms Park, New York

"Romeo was very polite and helpful and sent me to the best soul food restaurant in New York City"

"Me & my cousin stayed for 2 days and it was perfect for our stay we was close to everything the staff was nice the bar was nice overall I would stay again definitely will be my go to."

"The property is beautiful.My room was clean and it smelled nice and clean. Andres at the front desk is amazing, very friendly, knowledgeable and he speaks several languages. The property is located within walking distance from Times Square. They are several different restaurants and bars right next to the hotel. We really enjoyed our stay."

"I would not stay here again. The entrance of the hotel is barely visible! On the website it states self-parking: NOT true! The staff who checked me in was not helpful and the staff who checked me out was just unfriendly! She barely made eye contact while speaking to me. I’ve stayed in many hotels in NY and I have to say that this was the worst as far as size of room and poor communication w front desk staff. Just very unfriendly!!! I felt like they were being bothered by my presence."

"Elevators were not all in use. Staff were incredibly rude -"

"definitely need better help at the desk and better check in and check out service"

"Excellent customer service. Great Breakfast "

"I thought the Hotel Lobby was very nice. All the staff were friendly and I feel did an excellent job. The elevators and hallways were very nice. The room I had for myself was an adequate size and very nice. The bed and pillows were very comfortable. The door had some holes in it where the extra latch used to be. That certainly could have been filled in. The bathroom was very small and not in great condition. The tiles in the shower were old and the rain shower was kind of annoying because the shower was small. Because of the shape of the handheld sprayer, it sprayed everywhere. The door in the bathroom was chipped and in not nice condition. All in all, except for the bathroom, it was a perfect hotel and perfectly situated for my stay. Some updating of the bathrooms could make it a 4 star hotel."

"location was perfect. suway right under front entrance. great view. nice front desk people"