Holiday Parks in Frankston City

"Checkin was an issue..reception staff advised we were too early for checkin,, then told us we would have to wait or come back after 3pm however when we were waiting numerous others were checked in and rooms given...we had explained we had travelled over 300kms and just wanted to rest...they wouldnnt allocate us another room that was cleaned and eventually they advise we could pay extra to have the room cleaned early. When we approached the reception staff at 2.30 after seeing numerous others check in we were advise that "oh your room has just become available" oddly just at the time we queried...and ..."we were just about to message you"...really disappointing as we have stayed here many times and travelled at the same time and never had a problem. Very disappointed with the lack of service, compassion and honesty. Also many of the room amenties have been downgrade...no foxtel, only two coffee and tea sachets, no visitor information in room, cracked tiles and loose toilet seat, no soap only liquid soap, and then theres the first world ones...they removed the pillow choice menu and the pancake maker, the coffee machine wasnt working and we couldnt get poached eggs how we liked it for breakfast...View Hotel and Accor really need to restore this beautiful hotel to its past...just look after your customers and they will look after you and come back.... Ps...i wrote to them and they didnt even reply...."

"Clean and comfortable room - good value. Breakfast. Very attentive and friendly staff."

"Sand on the carpet in my room when I arrived, but otherwise, no issues. "

"Staff was excellent, bed comfortable. No extra blankets. Had to ask first coffee & sugar."

"The bed was exceptionally large and occupied a disproportionate amount of the available carpeted space. For future stays, we recommend limiting the room furnishings to a single armchair of the “king of the castle” variety. Additionally, the provision of charging facilities for all device types is essential, as we will require adequate means to recharge both our equipment and our cognitive capacity. Please ensure that the slippers are reinstated in the room; I currently have them placed in my bag. Mission accomplished."

"No ev chargers there, its just a power outlet. Old building and carpets are filthy. Night staff that I encountered was agitated. Not a good experience and will never recommend"

"Good location with St Kilda road tramline out the front door of building, Albert park a few minutes walk away, Prahran train station & Chapel Street precinct 10-15 minutes walk. Apartment itself has pretty much everything you need for vacation with fridge, stovetop, kettle, coffee machine etc, bed was comfortable too, only downside was that tissue box wasn’t in room."

"Staff were great the room was clean We enjoyed our stay"

"Perfect getaway location surrounded by parks for an evening stroll or a 5 minute trip into the city"