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"Lovely hotel. The staff was friendly, the room was great and the public bath was amazing. Highly recommend."

"Nice clean and updated rooms but only two elevators with a wait almost every time. Only two self service washers, and nothing in place for staff to remove clothes sitting in them well beyond the finished time limit."

"Everything was perfect. Beautiful room "

"Convenient location, very clean, really good breakfast, nice onsen on 13th floor. Very relaxing. "

"Stayed here for three nights. This hotel is close to major tourist places, offers great breakfast, and provides high quality services. Would highly recommend this place."

"Clean room, very good breakfast, laundry facility on second floor, close to market, restaurant and station. Loved the space in my Refresh Twin room."

"Friendly, super helpful and polite staff. We will definitely be staying here on our next visit to Kanazawa. Room was spacious and we loved the breakfast. "

"Large room. Must gave had an upgrade. Professional staff. 5 minute walk from the bus/train station. 7/11 store next door. Would definately stay again. Did not eat breakfast here.."

"The lounge use and the continuous provision of snacks and drinks throughout the day was much appreciated. The staff were friendly and assiduous, especially Nicole S. who helped us arrange for a delivery of a forgotten item from our last hotel. We highly recommend this hotel and their excellent team. "