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"Great location. Great bar-restaurant area. Ok room. Older carpet throughout. The elevator was down for our entire stay even though the front desk said it would be fixed "tomorrow". The lobby is floor 0, we were on floor 3."

"Hôtel was lovely and well located. My only comment would be the size of the bathroom. Every thing else really suited our needs. Staff was fantastic!"

"Great location. Nice hotel. Housekeeping could do a better job cleaning rooms. When we arrived to the room, there was trash left on the bed from previous guests along with a used floss pick on the floor. The drinking glasses we used were also not swapped out the next day and left dirty in the room. Hotel also doesn’t provide conditioner so bring your own. Tiny almost unusable shower."

"Great breakfast. Lots of parking. Big issue is weak WIFI signal. Thought it was my computer and phone but heard others at breakfast discussing this issue."

"Absolutely love love love this hotel. This was our second time staying here and will definitely be staying here every time we visit Ireland. The staff, food, drinks, and rooms are all fantastic. I can’t praise this place enough. Rooms are a perfect size, the property is beautiful, beds are comfortable, bathrooms are clean and also a great size. Zero complaints This is the place to go!"

"Hotel is older, with older style and amenities. Rooms and communal areas were clean. It is located a bit outside of the city center and within about a 20-minute walk to the square. There is an onsite restaurant with bar. Breakfast buffet was nice. Staff is friendly and helpful. "

"Excellent hotel, staff food. If we return to Galway again we would definitely stay ar the Merlo Park"

"Everything & everyone was fantastic. We enjoyed our stay immensely"

"Staff, especially Kate was very attentive. We had difficulties opening safe this am..that was resolved quickly. TV was not working"