Search Hotels Near GVM - Maria Cecilia Hospital, Cotignola

"Lovely staff and a nice clean room! Thank you for a great stay! "

"Despite displaying a Do Not Disturb sign on my door, staff still entered my room not once, but twice. I returned to find the room disturbed — the bed had been moved, bedding partially on the floor, and pillows placed on furniture in contact with my suitcase. This was a clear breach of privacy and very unsettling. The immediate handling of the situation was poor: no management was available, no housekeeping on thr weekends, and they sent a maintenance man to replace the bedding, who was completely out his depths as he advised me "this isn't his job". Service overall was inconsistent and often lacking in basic hospitality. Some front desk staff were not forthcoming with important information — for example, I was not told the on-site restaurant closes on weekends. I also felt I had to pry for simple guidance, such as directions to a nearby supermarket. That said, two female staff members were noticeably helpful and friendly, which I appreciated. The room itself was also below standard (stained carpet, leaking bathroom, broken toilet seat, visible dust and cobwebs). Their initial compensation of a free breakfast (offered only when I was checking out) and 20% disc on future stay did not reflect the seriousness of the issue. After escalating via email, management responded and provided a 25% refund, which I appreciate. Overall, this experience highlights serious gaps in privacy protocols, communication, and service standards. I don't recommend this property."

"Nice hotel helpful staff good breakfast"

"I had a great stay at this hotel. The room was clean and well-maintained, which made for a comfortable experience. The staff were friendly and welcoming, always ready to help with anything I needed. There was plenty of free parking available, which was very convenient. I also really enjoyed the breakfast, it was fresh, tasty, and a great way to start the day. Just during the pick time, breakfast area needed more staff. Overall, a pleasant and hassle free stay."

"Excellent location. Nice entrance. Lovely staff"

"Clean, comfortable room close to the station and historic center of Ravenna. Staff was friendly and helpful. Would recommend. "

"Excellent "

"Location was great to easily walk to the sights & center. Lots of restaurants/bars close by for eating options. Rooms were sufficiently comfortable, but nothing spectacular. Breakfast was a coffee & pastry. Most rooms are located upstairs with a narrow staircase leading up. Something to be mindful of if you have a lot of luggage. Payment for parking was a bit confusing. They told us where to park but not clear about payment so we ended up double paying"

"Clean room staff friendly breakfadt great "