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Reviews of Mango House

2.5 out of 5
Mango House
03, Leyn Baan Cross Street, Fort, Galle, Southern Province

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 32 reviews" "
Rating 8 - Good. 2 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome guesthouse, staff are wonderful, location is excellent, food is fantastic… highly recommend this guesthouse
Stayed 5 nights in Feb 2024

6/10 Okay

Santokh

Liked: Cleanliness, staff & service
Staff were very nice and helpful but property was a little overpriced
Stayed 3 nights in Feb 2024

10/10 Excellent

Miriam

Stayed 1 night in Nov 2023

10/10 Excellent

Sharn

Disliked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 2 nights in Nov 2023

10/10 Excellent

KEANCHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drink with fresh fruit juice.Nice breakfast.
Stayed 1 night in Apr 2023

10/10 Excellent

Min ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Mango on 28 Mar 2023
Dear Min Ju,Thanks for your nice reviews and hope to see you again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loverly Mango House
Loverly Hotel with lots of lush greenery in Galle Fort. Very central and a short walk to Pedler Street and loads of restaurants and cafes
Stayed 4 nights in Jan 2023
Response from mango on 28 Mar 2023
Dear Christopher,Thanks your nice reviews and hope to see you again.Mango house Team

4/10 Poor

Constantine

Overpriced and theft during stay No accountability
Overall this was the worst quality room and most expensive of our entire Sri Lanka trip. The toilet didn’t flush and the room was extremely small overall. The biggest problem was that on the final morning of our stay, we left the room for two hours to get breakfast and when we returned my backpack was obviously tampered with. My phone charger was outside my bag and had been put inside, with the bag subsequently zipped up. I was disturbed but also didn’t immediately notice anything was missing at the time (computer, camera and other valuables still present) and carried on traveling as our driver was waiting us outside. A few hours after leaving in the next city I noticed $400 of cash was taken from my bag and I realized it had definitely occurred at Mango House during the housekeeping hours. I brought this to the attention of the hotel management and they offered zero apologies. The owner exchanged WhatsApp’s with me and also offered no apologies and continuously said it was my fault for not keeping it in the safe. While I agree maybe I am the idiot, realize I stayed in four other properties during my trip in Sri Lanka and ALL had surveillance cameras. This one did not and had very bad and clumsy locks on the doors, especially given the price of the room. Avoid this place at all costs, if not only for lack of professionalism and accountability on the part of the ownership. Was a regrettable end to 10 fabulous days in Sri Lanka.
Stayed 1 night in Jan 2023
Response from Thilina on 11 Jan 2023
Dear Guest,Thank you for your staying with us. And We regret to see a negative review such as this and we feel sorry for your loss. As we have informed you, we highly doubt that it is happened during your stay at Mango House, because our staff are trustworthy and we don't have any bad records of them and it never happened something like this before. And we give our full support if you do a investigation through the police as we don't needed to be a suspect of a fraud like this. We apologies for the any inconvenience from our side.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vely hotel. Great location.
Very nice hotel. Made a breakfast to go very early for us.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Great service
Hotel room was very simple but service was excellent and staff is very kind. I didn’t expect breakfast so much because price was very reasonable but we could order preferred breakfast and it was too much for my family.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location beautiful setting and very comfortable two night stay. Staff very friendly and helpful
Stayed 2 nights in Dec 2019
Response from Mango House Team on 27 Dec 2019
Thank you reviewing us and for staying with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeously renovated house
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Great location, close to all the sights, shops, restaurants and bars. Good value for a charming stay in th centre of Galle Fort.
Stayed 2 nights in Feb 2019

10/10 Excellent

maya, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely colonial style at an affordable rate
I would highly recommend Mango House as a place to stay in Galle. Great location, lovely rooms, sweet staff. An oasis.
Stayed 1 night in Nov 2017

6/10 Okay

Angela, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely restoration in old fort area
Great location, walk everywhere. Friendly efficient arrival/ check in but room very disappointing. No fresh air ( only internal window to common area). Good breakfast service seated in attractive walled garden. Seems manager not permitted to offer upgrade, even though we were the only guests?
Stayed 1 night in Oct 2017

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem!
We only stayed for one night but wished we could have stayed longer! Mango house is ideally located with the old walls and is so peaceful. It is beautifully decorated and has a very calm atmosphere. The children especially lived the bed on the platform! The breakfast was amazing with a choice of 'full english', continental or traditional Sri Lankan and there was a lot of food. Highly recommended!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property in the heart of the fort
This is one of the few hotels within the fort that has a garden, which makes for a lovely place to relax after a long hot day of walking. The staff is wonderful and attentive without being overbearing, and the property has been beautifully maintained. One of the particularly nice touches is the complimentary tea on the ground floor, where there's a table set up with a kettle (and cookies!) for guests to brew their own cups at leisure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely old house and wonderfully renovated. It is like staying in someone's home. Rooms are great. Fabulous breakfast in the courtyard, where the monkeys come to visit in the morning to eat the mangos growing on the tree. Great staff.

8/10 Good

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super lage, sehr freundlich konnten unentgeltlich 1 stunde später auschecken. Sehr entgegenkommend
Stayed 1 night in Feb 2024

10/10 Excellent

Koichi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旧市街にあり便利
駐車場がなく路上駐車となるが係員が案内してくれたので何ら問題はなかった。部屋についても丁寧に説明して貰えたので気持ちよく使えた。旧市街の中にあり歩いての散策にも便利。レストラン併設で本場のスリランカカレーや生絞りのジュースなどを扱っている。
Stayed 1 night in Jan 2024

10/10 Excellent

MIKI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おすすめします！
とってもかわいいホテル！ スタッフの方も親切でした。 マイナスがあるとしたら、お湯の温度が不安定なこと。 蚊がいるのは仕方ないかな。 また、ここに泊まりたーーーい！
ホテル入ってすぐ
ロビー
ロビー
部屋
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top beliggenhed
Super hyggelig hotel, med fantastisk beliggenhed. Rigtig god morgenmad, flot åbent forhave. Fik den sidste værelse, fordi alt andet var booket og derfor ikke helt den vi ønskede os.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
場所よくて、部屋も清潔で、雰囲気も良かった
Stayed 1 night in Feb 2019

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjempe hyggelig, rolig og sjarmerende hotell
Kjempe hyggelig og sjarmerende hotell. Perfekt beliggenhet i en rolig gate. Kjempe hyggelig personalet og helt fantastisk frokost! Hotellet er lite med en rolig atmosfære. Har bare positive ting å si om oppholdet.
Stayed 1 night in Jan 2019

10/10 Excellent

KUNYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is Wonderful
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de charme
Superbe établissement situé dans un luxuriant jardin en plein coeur de la ville de Galles. Chambre avec excellente literie (meilleur literie de mon voyage...) très propre et moderne
Stayed 1 night in Mar 2018

8/10 Good

Nana, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置佳，在加勒堡壘內，不管到哪都很方便
服務人員非常友善，房間雖然不大但很乾淨，早餐很好吃，旁邊就是ODEL後門，不管到哪都很方便。到燈塔，鐘樓及海事博物舘都是10分鐘以內的路程。
Breakfast
Breakfast
Breakfast
Lobby & restaurant

10/10 Excellent

XI, 中国

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
愉快的住宿体验
酒店装饰别致，颜色令人愉悦。老板很热情，早餐也很好吃，推荐入住。