"I booked this hotel after my son had an operation, I decided on the penthouse suite as it said it was one bedroom with a kitchen….
This room was one room with 3 beds. It’s kitchen was terrible, a small unit in the corner of the room with a coffee maker a small countertop oven that I was told if I used it there was a surcharge of $25 and a microwave… if I used the crockery and did not wash it up there would be a $25 surcharge, now I have no problem tidying up after myself at all and washing up, a facility I needed as my son had a broken jaw and had to have everything liquidised. But to my dismay there is no sink!!! I had to wash up in the sink in the bathroom or the bath right next to the toilet!!! This is not acceptable at all! I did ask the staff exactly how they expected you to wash up when there was no sink!! Plus then you have to think the crockery that is there has all been washed up in the bathroom too! And we all know the fecal matter that would be in the air when you flush the toilet is not something you want around your plates and knives and forks! Hasten to add we did not use any of the crockery!
The location is fantastic, as to the room I was massively disappointed! "