Garki Holidays

"The hotel websites states clearly that there is a free shuttle to the airport. But the driver who carried me to the airport on the day i checked out told me it is not for free and that trip costs 40.000naira. I was really shocked. Luckily i had cash on me, imagine someone traveling without cash I think that free shuttle to airport should be removed from their website "

"I booked online with Hotels.com and when I arrived to check-in they told me that my room wouldn't be available and that it was being fumigated. They didn't offer me another room, they didn't offer me a refund, nor did they try to help me book another room somewhere else. I arrived around midnight and had to try and find alternate arrangements in the middle of then night (I am a female and was traveling alone). Totally unacceptable. They didn't even send me aessagd in advance to let me know."