"They do not communicate with you and they do not respond.Great location nice little hotel lavish breakfast in an adorable basement area that’s fixed up like a wine cellar. I would’ve even given them two stars because I had a problem with the website that charged me $200 for an improper date.. This was not my mistake, but the website would not correct it and told me to contact the hotel and if the hotel said that I didn’t have a reservation then they would refund the $200. Despite numerous times of contacting the hotel, they never once responded. This was really terrible. All they had to do was say she’s not booked here so they cost me $200 no matter how many times I contacted them."