Hotel dekat Gerbang Mekkah

"The food was cold but maybe thats how it is served in Saudia so cant complain Different countries different lifestyles"

"the staff was courteous (specially Mr. Yasser). He was very helpful and available from moment zero to the last minutes we left the hotel. the rooms were spotless and the view to the Haram was amazing. everyone in the hotel was running to make our stay comfortable. One note to hotel Admin: Please reconsider allowing the transportation company "Almosafer-Transport" to operate from your hotel; I had very bad experience with them and i don't recommend it to anyone. "

"Room was good and amenities great…"

"Very nice area and excellent cooperation from Reception"

"Honestly I like the hotel."

"Good service, clean, tidy. The lobby is very nice The staff in the reception excellent "

"Overall, A great experience"

"The good thing of this hotel is the location very close to Al Haram and very nice & comfort room with best view to Al Haram. Unfortunately, we have to say that we are very disappointed to the reception staff and concierge staffs that under our expectation as the famous 5 star hotel background, reception staff they do not speak english (difficult to communicate) and seems not professional, the concierge staff not helpful as required and tend to ignore the guest. Improvement on staff will make...

"I Booked a two Royal Rooms and it was wonderful experience I mean it was bright and big enough for my family "

"V luxurious and best location ! I would recommend wholeheartedly "

"Housekeeper expecting tips like crazy"

"The staff were really nice and our room was clean. Good location as well. Only thing is we didn’t get room service throughout our stay and had to call for toilet tissue and bin change, however they sent someone within 5 minutes. Overall, we were happy!"

"Spotless and very friendly "

"Amazing"