Genappe hotel guide. Best Western hotel in Genappe, Walloon Region

"Emplacement idéal"

"For a five star hotel, comfortable rooms and impeccable services are usually featured. Unfortunately, it was not the case with our experience. We found the room, the service, and the breakfast pretty mediocre. The front desk lady didn't give us accurate information about parking our car. It was the concierge who helped us. We also found shower door with mold and mildew. The housekeeping was informed, but was not able to remove them. We later informed the front desk manager, but nothing was done before we checked out. Other than that, the hotel is conveniently located. "

"Ok"

"Have to ask the staff at least 4 to 5 times to drop in the towels, facial tissue and cosmetics "

"Very fresh and good selections for breakfast. Excellent staff and location!"

"Chaotic breakfast service. Staff not allocated to sections , if you ask for something they never come back to you"

"The location is in the old town, just few minutes walk to the Brussels central train station, and to many attractions, museums, restaurants and stores. The rooms were clean and efficient. Breakfast was basic but enough to have something to start the day. Staff was helpful."

"Very clean, large rooms and 8-10 minutes from the Diegem train station. Shuttle to & from airport is convenient. Breakfast is plentiful but the same each day. Gym is across the way at another hotel and very small. Quiet area but absolutely NOTHING around—you must go elsewhere for food, coffee, etc. "

"Thanks. It was a nice stay."