Beautiful hotel, lovely big room, comfortable bed, cool bathroom. The rooftop pool and view from the pool was amazing. Staff were friendly and helpful, although we occasionally had problems with a language barrier most had very good English. Breakfast very nice with a decent selection. Location of the hotel was great easily walkable to the tourist attractions of Georgetown and a cheap Grab ride to Penang Hill, Gurney shopping malls, beaches and airport. Reception staff also very helpful with ordering Grab for us. Really enjoyed our stay.