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Reviews of Villa Bulan Madu Gili Air

3 out of 5
Villa Bulan Madu Gili Air
PT. Bulan Madu Gili Air, Kecamatan Pemenang, Gili Air, Lombok

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Nikolay

Travelled with family
Liked: Cleanliness
Good location, good costume service, property have some problems. Toilet was broken, front door was very difficult to lock. Maybe not worth the price we paid.
Stayed 3 nights in Jan 2024
Response from Adi on 29 Feb 2024
Thank you for staying in our place and thank you for the feedback. We will make it better in the future.

6/10 Okay

Lauren

Stayed 5 nights in Sep 2023
Response from Antoine on 24 Sep 2023
Thank you for staying in Villa Bulan Madu, if you have any comment please let us know to improve our service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience!
Stayed 3 nights in Jan 2020

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dedinitelt recommend
I had a great stay at this hotel. The rooms are beautiful, clean, the staff is kind and the owner, Stephan, is awesome! The pool area is quite nice as well, and there is a diving school practically inside the hotel, which is quite convenient.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas were set back from the restaurant, road and beach which made them quiet and peaceful. The villa was spacious with a large covered outdoor area at the front. Snorkeling off the beach in front of the bar/restaurant was the highlight. The staff were very friendly and helpful and the owner, Stefan, treated us like family. We hope to get back here as we enjoyed our 5 days so much.
Stayed 5 nights in Aug 2019
Response from Bulan madu Gili Air on 29 Aug 2019
Thank you very much for your review. Have a nice day . Stefan

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The villas were spacious and the main bar and restaurant close to the sea. The coffee at breakfast came in a French press and was pleasant tasting. The lighting in the villas was dark, the light from the garden shone through the curtains all night, the bed was very uncomfortable and the sheets did not feel like Egyptian cotton, as described. The breakfast was terrible. The wifi didn’t work for longer than a few minutes before cutting out all the time. We left a night early as we couldn’t bear another sleepless night and asked for a refund from the owner but never heard back from him.
Stayed 3 nights in Mar 2019

10/10 Excellent

Ailish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family feel oasis
Spent an amazing 4 days here. The incredibly spacious villas have all been repaired following the earthquake last year and have a beautifully designed indoor/outdoor bathroom. The kitchenette is great for making tea to enjoy on the generously sized verandah and water/fridge is supplied in your villa. Each villa has its own exquisite peaceful garden with day bed - a well designed work of art. You will not go hungry after the breakfast here and the food I ordered .. the chicken schnitzel and fish and chips were delicious (try the spicy Lombok sauce as an accompaniment). The stunning spa on site looks magnificent although I couldn’t have a masssge due to bruising/injury from a fall the day before I arrived. The pool is clean/well kept. The staff were super - always greeting guests with a smile and hello. Stephan the owner is genuinely keen for his guests to have a comfortable stay and is generous with his time and travel tips. Va and Fy who work the bar/restaurant stole the show for me!! Whilst they respect privacy we enjoyed many delightful hours chatting in the open hut overlooking the sea (it was low season). The people here have all been affected in some way by the earthquake last year (some have no homes still) however they don’t complain or even tell you about their experience unless you ask. They go about their business/work with a smile - incredibly resilient. Highly recommended as a place to stay. Thanks again to all the staff.
Stayed 4 nights in Feb 2019

10/10 Excellent

Carlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consiglio vivamente per posizione cordialità cortesia e professionalità, ottima colazione, andateci
Stayed 3 nights in Aug 2023
Response from Adi on 21 Aug 2023
Thank you so much for staying in Villa Bulan Madu Gili Air. See you in the next holiday.Best regardsAdi

10/10 Excellent

Rune

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place on the east side of Gili Air. The villas are clean and spacious, and perfect for families traveling with children. Rent a mask and you can go snorkeling right on the beach in front of the hotel. Highly recommended.
Stayed 4 nights in Jul 2022
Response from Adi on 24 Jul 2022
Thank you so much for visiting Bulan Madu Gili Air. See you on the next vacation.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodatie was gewoon geweldig. Ruim schoon en schitterend mooi.
Stayed 3 nights in Feb 2020
Response from VBM on 2 Mar 2020
Thank you very much for your review. Stefan

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour dans à la Villa Bulan Madu. Notre bungalow était immense, très joliment décoré, d'une propreté irréprochable, avec une salle de bain très agréable en plein air. Les lits sont très confortables et le petit déjeuner très bon. Le personnel était aux petits soins pour nous et nos enfants. Ce qui est dommage est que le décor du bar n'est pas très engageant donc peu de personnes s'arrêtent pour y boire un verre ou déjeuner. Nous avons beaucoup profité de la piscine avec les enfants qui étaient ravis.
Stayed 4 nights in Jul 2019
Response from Stefan on 8 Aug 2019
Thank you very much for your review for Villa and Spa Center Bulan Madu Gili Air. Friendly Stefan

4/10 Poor

Sune

Liked: Cleanliness
Disliked: Staff & service, room comfort
The service was really bad and there was no hot water i the showers all week. Only one wifi login for each room.
Stayed 8 nights in Jul 2019
Response from Stefan on 1 Aug 2019
Thank you very much for your review of Bulan Madu. When you are not happy with private or other matters just don't complain in common. Just look in the mirror to find out where are your problems.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La villa es espectacular, y la situación del hotel es increible, centro de todo y con ambiente, te dan de comer a cualquier hora, puedes hacer reserva para hacer snorkel y nadar con torturgas al lado del hotel, Puedes alquilar bicis al lado del hotel y hay un restaurante a tres minutos del hotel que puedes cenar pescadito a la brasa y con musica en directo. En general, el Staff muy servicial y con buenas sonrisas. Yo volvería de nuevo, ha sido espectacular, ver los atardeceres, desayunar enfrente del mar. Increible.
Stayed 3 nights in Jul 2019
Response from Stefan on 1 Aug 2019
Thank you very much for your review of Bulan Madu Gili Air. Stefan

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from BULAN MADU GILI AIR on 18 Jul 2019
Thank you very much for your review. Stefan

10/10 Excellent

Satu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay at Gili Air
Perfect place to stay at Gili Air! The host, Stefan is so kind and made everything so our stay would be nice. Location is great! I will go back!
Stayed 4 nights in Jun 2019
Response from Stefan on 20 Jun 2019
Thank you very much for your recommendation. But also you were very polite and enjoyably guests. Thank you Stefan

2/10 Terrible

Stephan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vælg et andet hotel!
Sødt men komplet udueligt personale. Ingen rengøring, ingen tømning af skraldespande (meget ulækkert). Intet varmt vand. Wi-fi duede ikke. Servering af morgenmad helt ustruktureret og tog typisk en time. Aggressive gæs mellem værelserne og restauranten. Vilde katte over alt - også på bordene i restauranten.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This villa was a real villa, not a bungalow like in many places on the island. And the large own garden made it feel like a private house. Run by a German couple the standards and details in the house and generally lift the stay from very good to excellent. Staff is super-friendly. The only improvement we could imagine was the wi-fi signal to be strenghtened. In general, the pictures didn´t reviel the best of this peaceful and tasteful accomondation. Highly recommended!
Stayed 8 nights in Mar 2019
Response from Stefan on 5 Apr 2019
Thank you very much for your recommend.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir habens uns dort sehr wohl gefühlt. Die Villen sind sehr schön und komfortabel eingerichtet. Auch die Außendusche ist toll. Die Hotelbesitzer geben sich sehr große Mühe, dass es uns als Gästen gut geht. Es gibt dort Trinkwasser und das Essen schmeckt auch gut. Vor dem Hotel kann man gut schnorcheln. Die Mitarbeiter waren alle sehr nett und zuvorkommend. Die Anlange ist sehr hübsch und gepflegt. Wir waren eine ganze Woche da. Sehr schön!
Stayed 6 nights in Jul 2018

8/10 Good

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon établissement
Super séjour familiale durant 3 nuits sur la magnifique île de gili air. Le personnel est très agréable, accueillant et attentif pour un séjour heureux. La villa avec 2 grands lits est très confortable avec une belle décoration toute en bois. Un coin cuisine agréable et l’experience d’une salle de bain à ciel ouvert est très bien. Piscine agreable et surtout la mer et des beaux spots de snorkeling à proximité. Des massages à l’hotel un peu cher mais tres appréciables. Merci !
Stayed 3 nights in Aug 2018

10/10 Excellent

Pavla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018