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Reviews of Vyaana Gili Air

3.5 out of 5
Vyaana Gili Air
Vyaana Gili Air, Gili Air, West Nusa Tenggara

Reviews

9.2

Wonderful

Rating 10 - Excellent. 11 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is everything!. From the moment we arrived, we felt welcomed. Lots of friendly smiles, extremely helpful staff. The hotel itself is gorgeous!! The amenities are perfect!. They had two bikes waiting for us, right outside our cabaña. Beautiful and quiet pool. The breakfast and lunch were amazing. They even left a bedtime story with some candy by our bed, every night. When we left, the staff went outside to waive goodbye, I almost cried!. Thank you Vyaana resort for making our stay in Gili air, absolutely perfect. Your staff is amazing!! 👏👏👏 I'm recommending this place to all my friends visiting Bali and Lombok.
Stayed 2 nights in Sep 2023

6/10 Okay

Tiago

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs improvements
The hotel was just opened after covid, and you could tell: breakfast a bit poor in choice, kitchen closed during the day, no options for dinner. We found in our room: 1 scorpion, 3 froogs, gekos. The bathroom has an opened roof, so maybe that was the reason. What balanced it was the kindness of the personnel, how amazing and helpful they were.
Stayed 4 nights in May 2022
Response from Gede on 17 Jun 2022
Dear Tiago, First and foremost thank you for taking the time to share your feed back. We would like to express our appologize that you had a negative experience with the insect in the room. Kindly be advise that our team is working on this case and will follow up accordingly. We hope your next stay at Gili Air and Vyaana Resort will be a pleasant journey and looking forward to welcoming you back again. Regards, Gede Narayana

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely!! Will go back for sure! Clean, comfortable, relaxing.
Stayed 3 nights in Dec 2021
Response from Gede on 17 Jun 2022
Dear Julian, Thank you for taking the time to leave us this excelent review. We do appreciated. We look forward to welcoming you for a next stay in Gili Air. Regards, I Gede Narayana

10/10 Excellent

Simon, Hayling Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great pool on quiet side of the island. Great breakfast every morning served on the beach. Rooms really clean and staff went out there way to make our stay fantastic.
Stayed 7 nights in Dec 2019
Response from Vyaana Gili Air Team on 24 Nov 2020
Dear Mr/s. Simon. Thank you for choosing Vyaana Resort Gili Air, and for taking the time to write a review to us. Thank you for your nice words mentioning about our nice location, our friendly and helpful team, we do appreciated it. Hope see you again and have great time there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Mosquitos and insects everywhere. Not the property fault as they tried their best to get ride of it and provide best room
Stayed 3 nights in Mar 2020
Response from Vyaana Family on 19 Mar 2020
Dear Valuable customer. Warmest Greetings from Vyaana Gili Air, We thank you for your time to write us a comment about your holiday with us in Gili Air. We really appreciates every comments. We do apologize for your inconvenience during your stay because of mosquito and insect. Have greats day there, Kind regards,

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Excellent stay. Lovely setting and rooms. Wonderful setting and breakfast by the beach.
Stayed 3 nights in Feb 2020
Response from Kind Regards - Vyaana Family on 7 Mar 2020
Dear Mr/s. Denise Turner, Thank you for taking the time to share your recent experience at Vyaana Resort Gili Air. We do appreciate your nice comment about the resort, beach with beautiful Breakfast by the beach area. Hope see you again in Vyaana Resort in the future, Have Great Fantastic day there.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top shelf !
Everything was very good, one of the best in my 20 days in bali and lombok. Staff were outstanding, should have stayed longer. Very peaceful, no alcohol on premise, but is available right next door.
Stayed 1 night in Dec 2019
Response from Vyaana Gili Air Management on 3 Jan 2020
Dear Valuable customer, Thank you for taking the time to share your recent experience in Vyaana Resort Gili Air. We do appreciate your nice comment about the resort. Hope you enjoy your great time at home with your great family. See you next time, Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private sunset at Viyanna
BEst hotel in Gili Air by far! We were lucky to have booked in Vyaana, then realized it´s the best hotel in the entire island. You get your own private sunset!
Stayed 2 nights in Nov 2019
Response from Vyaana Gili Air Management, on 3 Jan 2020
Dear Valuable Customer, Thank you for taking the time to share your recent experience at Vyaana Resort Gili Air. We do appreciate your nice comment about the resort, beach with beautiful sunset. See you next time, Kind Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful nice and clean. not able to sell alcohol though menu limited
Stayed 3 nights in Jul 2019
Response from Kind Regards, Vyaana Gili Air Management. on 9 Jul 2019
Dear Sir /Madam Warmest greeting from Vyaana Gili Air Team, We thank you for your time to write us a comment about your holiday with us in Gili Air, We're glad that you had such a great stay with us and We really appreciates every comments and try to do our best to accommodate. We wish you a beautiful time at home with your lovely family.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Vyaana Gili Air for 2 nights and overall it was a very good stay. The hotel is located on the west side of the island with direct access to the beach making it a perfect choice to enjoy the sunset view, on the other side if you would like to swim then the west side of the island is not the best option for swimming specially during the low tide so you will need to walk to the east side of the island to be able to swim. We also enjoyed having our breakfast on the beach as the view was really amazing and the breakfast was very nice. The staff were nice and helpful. The hotel provided free bicycles which were very useful for taking some tours across the island. The room was nice and the bed was comfortable. The pool was nice and you can enjoy the sea view as well while swimming in the pool. The property has an open bathroom so you must expect having insects and mosquitoes coming into the room. It's very hard to walk on the sand from the harbor with your luggage so it's almost mandatory to use a horse cart. The hotel charges extra 3% for using credit cards so you should plan to get some cash, however there are some ATMs available across the island so it's not an issue. The price of the activities (e.g. snorkeling, diving, etc..) provided by the hotel are high compared to the price at the external kiosks which can be found easily across the island. We paid less than half the price for the same snorkeling trip. Overall it's a very nice hotel and we enjoyed our stay.
Stayed 2 nights in Apr 2019
Response from Vyaana Gili Air Managemen on 25 Apr 2019
Dear Mr/s. Warmest Greetings from Vyaana Gili Air, We thank you for your time to write us a comment about your holiday with us in Gili Air. We really appreciates every comments and try to do our best to accommodate. We are looking forward to serve you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Best Regards Vyaana Gili Air Management on 8 Apr 2019
Dear Valuable Customer Warmest Greetings from Vyaana Gili Air, We thank you for your time to write us a comment about your holiday with us in Vyaana Gili Air. We really appreciates every comments and try to do our best to accommodate. We are looking forward to serve you again in the near future.

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful location with great view of the sunset. All personal very kind and helpful with for example transportation to the hotel, arrangement of tours etc. Nice to have your own bikes to get around the island.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karsten

Stayed 2 nights in Nov 2019
Response from Kind Regards - Vyaana Family on 7 Mar 2020
Dear Mr/s. Karsten, Thank you for taking the time to share your recent experience score in Vyaana Resort Gili Air. We do appreciate your nice score about the resort. Hope see you again at Vyaana Resort in the future. And hope you enjoy your great time at home with your fantastic moment.

10/10 Excellent

Ernesta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from San on 9 Oct 2019
Warmest greeting from Vyaana Gili Air Team, We thank you for your time to write us a comment about your holiday with us in Gili Air, We're glad that you had such a great stay with us and We really appreciates every comments and try to do our best to accommodate

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from San on 9 Oct 2019
Dear Sir or Madam Warmest greeting from Vyaana Gili Air Team, We thank you for your time to write us a comment about your holiday with us in Gili Air.

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
7 bungalows situés en bord de plage. Propre. Service pour le petit-déjeuner pas top: le serveur s’est trompé de table et a donné des pancakes à une autre table qui avait déjà reçu sa commande. Hôtel situé sur la partie ouest de l’île donc beaucoup plus calme
Stayed 2 nights in Aug 2019
Response from San on 9 Oct 2019
Dear Mr/s. Jocelyn Dear Mr. Warmest greeting from Vyaana Gili Air Team, We thank you for your time to write us a comment about your holiday with us in Gili Air, We're glad that you had such a great stay with us and We really appreciates every comments and try to do our best to accommodate

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bel endroit paradisiaque
Nous avons adoré ce petit cocon avec la plage à 100m. Petit-déjeuner copieux. Le personnel est très sympathique. Nous avons eu un petit différend en fin de séjour, ils se sont trompés de linge et n'ont pas fait de geste commercial, ce qui est dommage. Mis à part ce léger incident, tout le séjour s'est très bien déroulé. Nous avions à notre disposition gratuitement des vélos, des chapeaux en paille, un sac de plage et une lampe torche. Joli attention qu'on ne retrouve pas systématiquement dans les hôtels.
Stayed 2 nights in May 2019
Response from Vyaana Gili Air Management. on 30 May 2019
Dear Sir/Madam Warmest greeting from Vyaana Gili Air Team, We thank you for your time to write us a comment about your holiday with us in Gili Air, We're glad that you had such a great stay with us and We really appreciates every comments and try to do our best to accommodate. We wish you a beautiful time at home with your lovely family. Kind Regards, Vyaana Gili Air Management.

8/10 Good

françois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Bon hôtel, calme, personnel agréable. Petit-déjeuner sur la plage, vue superbe . Couchers de soleil magnifiques.Cet hôtel met à disposition des vélos ce qui est un avantage pour visiter L’ile. Prévoir des tongs pour marcher le long du chemin qui borde la plage.
Stayed 5 nights in Oct 2018
Response from Lyly on 1 Nov 2018
Warmest greetings from Vyaana Gili Air, Thank you for your time to write a wonderful review about your recent stay at our resort. We are always looking forward to welcoming you again in the future. Warm Regards