Aerial view

Reviews of Pearl Sunset Resort

3 out of 5
Pearl Sunset Resort
Jl. Pantai Gili Trawangan, Gili Trawangan, Nusa Tenggara Bar.

Reviews

10

Exceptional

Rating 10 - Excellent. 34 out of 35 reviews" "
Rating 8 - Good. 1 out of 35 reviews" "
Rating 6 - Okay. 0 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mathieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really was over our expectations. Five stars without any doubt. Really great experience. Nice staff, AC working really well, nice rooms, comfy bed, great restaurant, friendly and helpful staff. Would go again and recommend any time!
Stayed 3 nights in Apr 2024
Response from Endar T on 23 Apr 2024
Dear Mr/ Mrs. Mathieu,Warmest greetings from Pearl Sunset Resort, Gili Trawangan, Lombok - indonesiaThank you very much for your amazing review-it truly made our day! We greatly appreciate your feedback and are delighted to hear that your stay exceeded your expectations.Your positive comments about our staff, well-functioning AC, comfortable rooms, great restaurant, and overall service mean a lot to us. We strive to create memorable experience for all our guests, and we are thrilled that you had such a pleasant visit.Your recommendation is the best compliment we could receive, and we look forward to welcoming you back on your next visit. if there's anything more we can do to make your stay even better, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your kind words.Warmest regards,Endar T - Hotel Manager

10/10 Excellent

darby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, super clean and friendly staff
Stayed 3 nights in Apr 2024
Response from Endar on 6 Apr 2024
Dear Mr/ Mrs. Darby,Warmest greetings from Pearl Sunset Resort, Gili Trawangan, Lombok - IndonesiaThank you very much for your wonderful review of our resort. We greatly appreciate your kind words about our cleanliness and friendly staff.At Pearl Sunset Resort, we strive to create exceptional experience for our guests, and it's delightful to hear that we hit the mark during your visit. Your positive feedback motivates us to continue providing top-notch service.We look forward to welcoming you back for another fantastic stay. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.Best regards,Endar T - Hotel Manager

10/10 Excellent

RYAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new property with plenty of helpful staff and great onsite food options. The ability to rent bikes from the property was a great additional feature.
Stayed 3 nights in Mar 2024
Response from Endar Triono on 25 Mar 2024
Dear Mr. Ryan,Warmest greetings from Pearl Sunset Resort, Gili Trawangan, Lombok - IndonesiaThank you for taking the time to share your experience with us! we're thrilled to hear that you found our property amazing and enjoyed the helpfulness of our staff. It's fantastic to know that you appreciated our onsite food options and the convenience of renting bikes from our property. We're commited to providing memorable experience for our guests, and your feedback motivates us to continue delivering exceptional service. We can't wait to welcome you back for another wonderful stay!Best regards,Endar Triono - Hotel Manager

10/10 Excellent

Aleksandar

Stayed 3 nights in Mar 2024
Response from Endar Triono on 2 Apr 2024
Dear Mr/ Mrs. Aleksandar,Warmest greetings from Pearl Sunset Resort, Gili Trawangan, Lombok - IndonesiaWow! A perfect score from you has trully made our day! Thank you immensely for taking the time to share your feedback. Your satisfaction is our top priority, and we're overjoyed to have met your expectations. We can't wait to continue providing you with exceptional experience in the future.Best regards,Endar Triono - Hotel Manager

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Staff and hotel facilities amazing. If I am back to Gili, will def stay there again
Stayed 5 nights in Dec 2023
Response from Endar T on 28 Feb 2024
Dear Ms. Adriana,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at Pearl Sunset Resort and that our staff and facilities exceeded your expectations. It would be a pleasure to have you back with us whenever you return to Gili. Safe travels, and we look forward to welcoming you again soon.Warm regards,Pearl Sunset Resort

10/10 Excellent

Jaspal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2023

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing - looks exactly like the photos! Incredibly friendly and helpful staff. Great breakfast with multiple options to choose from. Bikes available for rent on site as well as daily yoga which is very convenient. Super clean. 10/10 would stay here again!
Stayed 3 nights in Nov 2023

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly 5 star! From the pool to the room. Only thing I didn’t like was how far away it was from the harbour, main centre, etc. But they can’t control that! I will be back next time i’m in Gili T.
Stayed 1 night in Oct 2023

10/10 Excellent

Mayuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax. The property is on the other side of the harbor so all the shops and restaurants are 20 minutes away. This is good if you’re looking to stay quite and away from any noise.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandra Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This team went above and beyond! Food was excellent, most friendly staff! We are already missing home here! We will definitely come back one day! To many names to mention but everyone was amazing!
Stayed 15 nights in Aug 2023

10/10 Excellent

Jill

Stayed 7 nights in Jul 2023

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel I ever been!
Stayed 4 nights in Jul 2023

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful new hidden gem this is. Situated on the sunset side of the island and only a short 15 minute bike ride to the busy part of Gili T we enjoyed our stay immensely. The staff were kind and attentive at all times and breakfast was tasty and filling every morning! Poolside and room service options were fantastic and loved having a public and private pool. Bed was comfy and large. 10/10 we can’t wait to come back!
Stayed 5 nights in Jun 2023

8/10 Good

Todd

Liked: Cleanliness, property conditions & facilities
A plus only thing poor was the service on the beach, very slow, quicker to go to the pool bar yourself
Stayed 3 nights in May 2023

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great extra large rooms. Good water pressure in bathrooms. Delicious food / breakfast in the beachfront & upstairs restaurant Great location on the sunset side of Gili. Close enough to the busy area. But far enough away to be nice and quiet.
Stayed 2 nights in Apr 2023

10/10 Excellent

Myungha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Endar T on 28 Feb 2024
Dear Mr. /Mrs. Myungha,We are sincerely grateful for your glowing review of your stay at Pearl Sunset Resort. We are thrilled to have been able to contribute to your enjoyable experience. It was a pleasure serving you and we hope to have the opportunity to welcome you back for another memorable stay.Warm regards,

10/10 Excellent

Ulrika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Endar T on 28 Feb 2024
Dear Mr. /Ms. Ulrika,Thank you ever so much for sharing your positive feedback following your recent stay at Pearl Sunset Resort. Your review brings us immense joy and serves as a testament to our commitment to providing exceptional hospitality experiences. We're delighted to have met your expectations and look forward to the pleasure of hosting you again in the near future.Warm regards,Pearl Sunset Resort

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Amazing!!!!! 👏 Everything was perfect. Room clean and big. The swimming pool is big and with bar. And people working there is magik ! Special for NOVI !! she just perfect and kind !! She care about us 😇😇😇
Stayed 2 nights in Jan 2024
Response from Endar T on 28 Feb 2024
Dear Mr. John,Thank you immensely for your fantastic review! We're thrilled to hear that everything was perfect during your stay at Pearl Sunset Resort. It's delightful to know that you found our rooms clean and spacious, enjoyed our expansive swimming pool with a bar, and had such a positive interaction with our team, particularly with Novi. We'll be sure to pass along your kind words to her. Your satisfaction is our priority, and we look forward to welcoming you back for another magical experience soon.Warm regards,Pearl Sunset Resort

10/10 Excellent

Gayon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
항구에서 거리가 좀 돼요 그래서 마차를 타고 가야하는데 그것만 빼면 모두 퍼펙트입니다 시설도 너무 좋고 밥도 맛있고 직원들도 프로예여 다만 항구에서 걸어서 30분이라서 더울 땐 좀 마니 힘들어여
Stayed 2 nights in Nov 2023

10/10 Excellent

Eli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

enrique luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy agradable en la zona tranquila de la isla, en la parte de la puesta de sol.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
neue und gepflegte unterkunft - tolles personal - hatten eine menge spass und nette gespräche mit dem personal in der pool bar
Stayed 3 nights in Sep 2023

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique endroit tout en bambou
Nous y avons passé 3 nuits, c'est un magnifique hôtel, décoration de la chambre sublime. Très belle piscine. Très au calme, les chambres sont très propres et très bien isolées. Le restaurant est très bon. Seul inconvénient: par sa situation, à marée basse, on ne peut pas se baigner (contrairement à l'autre côté de l'île); ne pas hésiter à prendre un vélo (par le centre de l'île, - pas très glamour, mais c'est la vraie vie des locaux - , il faut 30 mn à pied pour rejoindre le port, ou 40 par la route qui longe la mer)
Stayed 3 nights in Aug 2023

10/10 Excellent

Christbell Dagnew

Stayed 4 nights in Aug 2023

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Hôtel est propre, bien situé. Personnels serviable et disponible. Restaurant vue sur la mer. Hôtel à recommander
Stayed 4 nights in Aug 2023

10/10 Excellent

RAUL FERNANDEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación calidad-precio. Hotel nuevo, con habitaciones ampli. Muy buen desayuno.
Stayed 3 nights in Aug 2023

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement magnifique. Petite attention pour l'anniversaire de ma fille. Rien de négatif à dire.
Stayed 1 night in Jul 2023