It's secluded in the woods. Best accessible by cidomo (horse cart) or bicycle. Difficult to navigate at night due to unclear roads (literally in the woods). Could definitely work better with more road signs. We were at the "200m to Trawangan Oasis" sign but got lost in the dark and our own ignorance for not remembering the landmarks (they have pretty obvious landmarks to be fair). Bicycle are for rent at low cost with the hotel, which made our lives easy. Staff are readily helpful and friendly.
Shower water is uncertain. Sometimes the water goes on large streams, and sometimes it's spurting in struggle. I'm guessing is because the hotel runs on a central water system, so, when many rooms are using water simultaneously, some rooms gets lesser water. That's just my own thoughts. Though, whenever we have any concerns, the staff works on it right immediately, which was great for us.
Owner - Mark is responsive on email, and Collete and Tracy, the managers were just wonderful throughout our stay. Also received a surprise Christmas treat from the team, which was lovely too.
Food delivery is available with a small fee, and the food were terrific!
DVDs and games available at public area. Movies are updated but DVDs are scratched badly by previous user. Darts tips and board are broken, but there are many books, boardgames, even badminton is available.
Nice place for peace and quiet or family time overall. Definitely come again!