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"Clean, great service. "

"Had a high corner room with view. Very clean. Hotel provided a lot of amenities for use during stay. Chose to experience local restaurants for breakfast and dinner. Highly recommend Gora Brewery for dinner. Hotel staff very helpful with suggestions and guidance, especially Shohei at front desk."

"The staff ate very nice! And we loved the rooms with the Mt. Fuji view!"

"Beautiful waterfront view "

"The room was clean and we enjoyed the onsen!"

"Family of four stayed a regular room with very comfortable floor mats. Everything from the staff to the cleanliness and attention to detail was amazing. We really enjoyed the onsen experience including the provided yakats. Easy walk from the train station or a very inexpensive cab. We opted for the half board and that was amazing 7 course Japanese mess worth every yen! We were sad to leave."

"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "

"FEESH!!!!"

"部屋もきれいに整理整頓されていて、スタッフの対応も良かった"