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"A nice hotel , with friendly staff . The room was a little disappointing, there were no sockets by the bed , the hot water for the bath wasn’t hot , but was boiling in the sink . We had a humming noise which kept us awake at night, but the staff were helpful , and we managed to sort it out by our 2nd night . Only because the girl at reception slipped up and said they knew of it , and it was to do with the card you insert for electricity to the room ( room 307 ) .Anyway they did refund our money for the breakfasts for both mornings as a gesture of goodwill, after my partner prompted them . The breakfasts were ok if a little overcooked . The spa was lovely and relaxing after our 13 mile walk along the canal , it’s £10 for the 1st hour and £5 for an additional hour . It’s a nice easy walk into town less than 10 mins . "

"Location is great. Hote Is basic as reflected in price as well as reviews. Restaurant at hotel was terribly understaffed - only one chef. Took an hour and 20 mins for food to arrive. Secondly, there was no daily cleaning or towel change and was not mentioned clearly."

"Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!"

"Lovely stay overall- had evening meal overlooking river which was really nice- breakfast good. Rooms slightly tired but all ok for a short stay. Would recommend overall"

"Yes"

"The location was rural and quiet and we had a generous sized room. The host was welcoming and very helpful, offering an excellent breakfast. We would certainly recommend it. The only downside for us was that the bed was very firm and we did not sleep well, but that may not be a problem for others."

"Stayed here for a couple of nights in April 2026. Lovely large room in the Tower! Had both breakfast and dinner here each day. Food was excellent. Service slow the first evening fo dinner but fine the second evening. Historic hotel with amazing wood carvings. "

"No check in information received, when I contacted the host was told ‘it’s not hard it’s left unlocked’ during our stay the host walked past us several times to feed the llamas head down, didn’t even say hello, text to ask how to use the gas fire during our stay and no response, was made to feel very unwelcome. Shame as the shepherds hurt is nice"

"Absolutely perfect! Stunning lodge in a stunning location"