Castelo Saint Andrews

Guests find their haven at this luxury boutique farm stay, with lush greenery, massages, and sumptuous French dining for a true escape.

Choose dates to view prices

Where to?

Dates

March 2026

April 2026

Aerial view - Castelo Saint Andrews (Gramado)

Garden - Castelo Saint Andrews (Gramado)

Pine Mountain | Private spa tub - Castelo Saint Andrews (Gramado)

Rooftop terrace - Castelo Saint Andrews (Gramado)

Saint Andrews offers a peaceful retreat in Vale do Bosque near Gramado Covered Street. Enjoy spa massages, French cuisine, personalized concierge services, bike rentals, and free WiFi at this heart-capturing farm stay.

Wonderful

Popular amenities

Pool
Breakfast included
Spa
Pet-friendly
Parking included
Free Wi-Fi

Rp8.132.564 total

includes taxes & fees

18 Mar - 19 Mar

Room options

Check availability for these dates

Tonight

Mar 6 - Mar 7

Tomorrow

Mar 7 - Mar 8

All rooms

3+ beds

1 bed

2 beds

Showing 40 of 40 rooms

Suite Diamante

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Valley view
130 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Large Single Beds

Egyptian cotton sheets, premium bedding, in-room safe

Double Room Deluxe with Valley View

28 sq m
Sleeps 2

Double Room Deluxe with Valley View

28 sq m
Sleeps 2

Double Room Deluxe with Valley View

32 sq m
Sleeps 2

Room Luxury with Valley View

48 sq m
Sleeps 2

Triple Room Deluxe with Valley View

44 sq m
Sleeps 4

Triple Room Deluxe with Garden View

44 sq m
Sleeps 4

Triple Room Deluxe with Garden View

44 sq m
Sleeps 4

Triple Room Deluxe with Valley View

44 sq m
Sleeps 4

Quadruple Room Deluxe with Valley View

56 sq m
Sleeps 4

Quadruple Room Luxury with Valley View

56 sq m
Sleeps 4

Quadruple Room Master with Valley View

110 sq m
Sleeps 4

Triple Room Deluxe with Valley View

32 sq m
Sleeps 3

Triple Room Deluxe with Valley View

32 sq m
Sleeps 3

Quadruple Room Deluxe with Valley View

48 sq m
Sleeps 4

Quadruple Room Deluxe with Valley View

48 sq m
Sleeps 4

Double Room Luxury with Valley View

28 sq m
Sleeps 2

Double Room Standard with Valley View

28 sq m
Sleeps 2

Double Room Superior with Valley View

32 sq m
Sleeps 2

Double Room Superior with Valley View

32 sq m
Sleeps 2

Suite Perola

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Valley view
28 sq m
Sleeps 2
1 King Bed

Suite Esmeralda

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Valley view
28 sq m
Sleeps 2
1 King Bed

Suite Granada

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Valley view
28 sq m
Sleeps 2
1 King Bed

Suite Jade

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Valley view
44 sq m
Sleeps 2
1 King Bed

Suite Topazio

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Valley view
44 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite Turquesa

Exceptional

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Garden view
44 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite Onix

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Garden view
44 sq m
Sleeps 4
1 King Bed

Suite Rubi

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Valley view
44 sq m
Sleeps 4
1 King Bed

Suite Ambar

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Garden view
56 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite Cristal

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Garden view
56 sq m
Sleeps 4
1 King Bed

Green Mountain

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Valley view
28 sq m
1 bedroom
Sleeps 3
1 King Bed

Grey Mountain

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Valley view
28 sq m
Sleeps 3
1 King Bed

Blue Mountain

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Valley view
48 sq m
Sleeps 4
1 King Bed

White Mountain

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Valley view
48 sq m
Sleeps 4
1 King Bed

Stone Mountain

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Valley view
32 sq m
1 bedroom
Sleeps 2
1 King Bed

Pine Mountain

Exceptional

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Premium bedding

Valley view
32 sq m
Sleeps 2
1 King Bed

Silver Mountain

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

Valley view
28 sq m
1 bedroom
Sleeps 2
1 King Bed

Gold Mountain

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Pillow menu

Blackout curtains

1 bedroom
Sleeps 2
1 King Bed

Mountain House

Highlights

Individually furnished

Individually decorated

Private indoor hot tub

Air conditioning

Pillow menu

Premium bedding

Blackout curtains

Valley view
500 sq m
3 bedrooms
Sleeps 6
3 King Beds

House with Valley View

500 sq m
Sleeps 6

About the area

Located in Vale do Bosque, a neighbourhood in Gramado, Castelo Saint Andrews is in the entertainment district. Rotula of Flags and Gramado Gateway are local landmarks, and the area's natural beauty can be seen at Green Land and Pinheiro Grosso Municipal Park. Mini Mundo and Mirante do Belvedere are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Gramado travel guide

View more Agritourism in Gramado

Rua Das Flores 171, Vale Do Bosque, Gramado, RS, 95670-000

What's nearby

Gramado Central Avenue
13 min walk - 1.1 km
Mini Mundo
15 min walk - 1.3 km
Sao Pedro Church
16 min walk - 1.4 km
Gramado Covered Street
18 min walk - 1.5 km
Rua Torta
13 min walk - 1.1 km

Getting around

Porto Alegre (POA-Salgado Filho Intl.)
115 min drive

Restaurants

Cantina Pastasciutta
14 min walk
Hard Rock Cafe Gramado
17 min walk
Il Piacere
12 min walk
Di Paolo
18 min walk
Pizzaria Temática Porto Pirata
14 min walk

About this property

Castelo Saint Andrews

Luxury boutique farm stay near Gramado Covered Street

You can look forward to free full breakfast, a poolside bar and a terrace at Castelo Saint Andrews. Indulge in aromatherapy, a massage and a body treatment at the on-site spa. Be sure to enjoy French cuisine at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.

You'll also find perks such as:

An indoor pool, along with sunloungers
Free self-parking and valet parking
Bike hire, a round-trip airport shuttle (surcharge) and a TV in reception
Massage treatment rooms, laundry services and smoke-free property

Room features

All guest rooms are individually furnished, and feature comforts, such as private indoor hot tubs and 24-hour room service, in addition to perks, such as premium bedding and pillow menus.

Other amenities include:

Designer toiletries and hairdryers
TVs with premium channels
Daily housekeeping, desks and phones

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Pool
Breakfast included
Spa
Kids’ pool

Rp1.238.668 total

includes taxes & fees

19 Mar - 20 Mar

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

Free full breakfast available daily 7:30 AM to 11 AM
A bar/lounge
A poolside bar
A restaurant

Things to do

Bicycle rentals
Full-service spa
Health club
Indoor pool
Library
Sauna
Steam room
TV in common areas

Family friendly

Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Outdoors

Garden
Picnic area
Pool loungers
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body wraps
Facials
Hot stone massages
Manicures/pedicures
Sauna
Steam room

Accessibility

No lift

1 building
6 floors
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Pillow menu

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Pay films
TV with premium cable channels

Food and drink

24-hour room service
Espresso maker

Air conditioning (climate-controlled)
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 500 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 10 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for BRL 500.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: BRL 3.43 per accommodation, per night

We have included all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

Pet fee: BRL 500 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: BRL 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Saint Andrews Gramado

Saint Andrews Hotel Gramado

Saint Andrews Gramado Brazil

Saint Andrews

Saint Andrews Castle Gramado

Saint Andrews Castle Agritourism property

Saint Andrews Castle Agritourism property Gramado

Frequently asked questions

Does Castelo Saint Andrews have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Castelo Saint Andrews?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Castelo Saint Andrews on 18 Mar 2026 start from Rp7.884.999, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Castelo Saint Andrews pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 500 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Castelo Saint Andrews?

Self-parking and valet parking are free at this property.

What time is check-in at Castelo Saint Andrews?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Castelo Saint Andrews?

Checkout is at noon.

Does Castelo Saint Andrews provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Castelo Saint Andrews located?

Located in Vale do Bosque, this luxury farm stay is within 1 mile (2 km) of Rotula of Flags and Gramado Covered Street. Casa do Colono Market and Etnias Square are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Castelo Saint Andrews Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.4

Staff & service

9.2

Property conditions & facilities

10/10 Excellent

Danny

6 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed my recent stay. Beautiful property, excellent food and the best, most helpful, staff I have ever encountered. St Andrews is a very special place.

Stayed 3 nights in Aug 2023

6/10 Okay

Juliano

17 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Quarto limpo e espaçoso, porém as cortinas não vedam bem a passagem da luz, o que se você acorda cedo não será um problema. A piscina é gelada, não há como utilizar ela fora do verão, temperatura média de 29C, sem a possibilidade de aumentar. O SPA estava fechado e para uso da sauna necessita reserva, o que é bom pois o local fica exclusivo para você mas ao mesmo tempo tira sua flexibilidade de horário, sauna úmida estava com problemas de manutenção e não funcionava. O café da manhã em estilo menu degustação, serve produtos de qualidade e frescos, mas também te limita em termos de opções, é o que tem no cardápio e há somente um curso para “degustar”. O atendimento é excelente e os funcionários muito educados e ágeis, o espaço externo é bem cuidado, limpo e te proporciona possibilidades de sentar e relaxar. Faltam mais opções para infraestrutura, ter somente a piscina e sauna com reserva limita você a ficar entre o quarto e jardim. Pelo custo da diária, na minha opinião há melhores opções. Se você prefere privacidade, frente opções de lazer, pode ser uma ótima opção pois o hotel possui poucos apartamentos e uma estrutura ampla.

Stayed 2 nights in Oct 2025

10/10 Excellent

Junior

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar incrível

Equipe sensacional criaram experiências incríveis para nós. Lugar incrível para se passar momentos especiais.

Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma experiência incrivel.Tudo perfeito. Wine experience no mirante, com jantar no restaurante quero fazer mais mil vezes. Suites mountain pine, simplesmente excelente. O Staff, concierge Gabrielle e o garçon do restaurante que , infelizmente esqueci o nome mas morava em SC antes de Gramado, fizeram meu aniversário ficar ainda mais especial! Única decepção: Academia... péssima se comparada as demais estruturas. Mal equipada e numa sala enclausurada.

Stayed 2 nights in Sep 2025

10/10 Excellent

Cristiano

21 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetáculo

Simplesmente espetacular a nossa estadia nesse feriado, tudo impecável. Os colaboradores do castelo pensam em tudo visando conforto dos hóspedes. Desde a recepção até os mínimos detalhes, digno de nota 10. Agradecemos toda a equipe pela hospitalidade, conforto e excelência, voltaremos em breve, muito obrigado 🙏🙏

Stayed 2 nights in Jun 2025

8/10 Good

nicola

14 Jun 2025

Liked: Cleanliness, staff & service, room comfort

Funcionários atenciosos, solicitos, porém as condições do quarto e do banheiro poderiam ser melhores. Ah, as toalhas parecem panos de chão de tão velhas e usadas.

Stayed 3 nights in Jun 2025

6/10 Okay

Lucas

13 Jun 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Médio

Deixou bastante a desejar pela relação valor e o que oferecem. Tem uma vista bonita.

Stayed 1 night in Jun 2025

4/10 Poor

MARCOS

11 Jun 2025

Liked: Room comfort

Disliked: Property conditions & facilities

Não vale o que cobram

Saímos com a sensação de que não vale o que cobram. Alguns comentários: => A toalha do banheiro é velha e rasgada; => Banheira do banheiro não recolhe toda a água por causa de uma manutenção mal feita no ralo; => Café da manhã bem fraco com pouca variedade e demorava muito cada etapa do “menu degustação”. Esperei 15min por um omelete comum. Pedi uma panqueca com doce de leite….esperei 15min e chegou outra coisa: um bolo com doce de leite…….

Stayed 1 night in Jun 2025

8/10 Good

Jean

8 Jun 2025

Liked: Cleanliness, staff & service, room comfort

O hotel esta bacana, mas nota-se que não se ligam mais as lareiras criando aquele apelo de aconchego, o banheiros dos quartos já estão ficando velhos, o hotel já está parecendo que esta ficando antigo… mas o atendimento do time da recepção é nota 1.000 !!

Stayed 1 night in Jun 2025

10/10 Excellent

Cristianne

2 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores experiências da minha vida. A propriedade é incrível. Ficamos na suite diamante que é um espetáculo a parte. O serviço impecável. O atendimento maravilhoso. A equipe sempre pronta pra ajudar e atender com excelência. Amei.

Stayed 3 nights in May 2025

10/10 Excellent

Caio

9 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Excelente , serviço , suite , paisagem . Lindo lugar !

Stayed 1 night in Feb 2025

6/10 Okay

Arthur

26 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um bom hotel que merecia mais qualidade pelo preço

Razoável considerando toda a expectativa que existia antes da estadia. O valor da diária é muito caro para o que o hotel entrega, portanto merecia mais em detalhes importantes, como um café da manhã mais diversificado e toalhas de banho de qualidade melhor. Os quartos também mereciam uma renovada porque já estão antigos.

Stayed 2 nights in Dec 2024

6/10 Okay

Bruno

3 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nós hospedamos em Gramado no hotel Valle Dincanto após fomos para o hotel colin de France e deixamos por último e chave de ouro o hotel san andrews, a experiência não foi igual ou melhor que os hotéis citados anteriormente, não fomos apresentados ao hotel, chegamos e fomos para a piscina, pedi uma taça de champanhe no qual levou 50 minutos para deter entre, mandei msg q tínhamos saído da piscina e fomos no lago em frente ao hotel aguardar a taça de boas vindas que nao recebemos, então mandei msg no whats se eu poderia pedir de fora do hote para entregarem uma garrafa de champanhe para brindarmos nosso mais um ano de namoro, e no whats diziam que estavam levando, mas nunca chegava, após 50 minutos chegaram com uma garrafa. Estávamos com grande expectativa que no san andrews seria perfeito em tudo, creio que o atendimento conta muito, por isso retornamos nos hotéis anteriores, eles sempre nos oferecendo algo para nos deixarem a vontade, mimos no quarto na chegada e saída. O café no mirante foi uma experiência incrível, espero vontar em breve e ter uma nova experiência. Obrigado.

Stayed 1 night in Oct 2024

8/10 Good

leandro

11 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poderia ser melhor

Achei ótimo, porém vários pequenos detalhes que não deveriam acontecer. Equipe Júnior com alguns deslizes.

Stayed 2 nights in Mar 2024

10/10 Excellent

Rodrigo

17 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia impecável

Toda a experiência no hotel é de extremo cuidado e exclusividade. Antes mesmo do início da estadia via WhatsApp. O lugar é lindo, instalações muito bem cuidadas e equipadas, alimentação excelente e atendimento diferenciado. Excelente para casais.

Stayed 2 nights in Mar 2024

10/10 Excellent

Eunice

14 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Já com planos de voltar

Tudo perfeito. O Castelo e’ bem ambientado e confortável, os jardins e vistas inesquecíveis, roupa de cama e toalhas Trousseaux, bem requintado, com serviço profissional e gentil. Muitos mimos e cuidados. Um presente nas 24hs do dia. Poucas suítes que garantem ambiente aconchegante e tranquilo.

Stayed 2 nights in Jan 2024

10/10 Excellent

Claudia Miyoko

29 Nov 2023

Liked: Cleanliness, staff & service, amenities

O staff do hotel é PERFEITO e eles realmente fazem a diferença. Todos, sem exceção. Já as instalações precisam melhorar um pouco. Para o nivel deste hotel, acho que os quartos e banheiros são minusculos (fiquei no quarto silver). O piso do quarto tem uma sensação tática estranha, parece que está sempre úmido. A comida é bem apresentada e caprichada, utilizando ótimos ingredientes, mas falta algo. Talvez o pão de queijo tenha que ter o cuidado de chegar bem quentinho na mesa, os bolinho do café da manhã são lindos, diferentes todos os dias, mas parecem velhos, pois são ressecados. São pequenas coisas que não comprometem a estada, pois realmente, falo novamente, o pessoal faz tudo ficar PERFEITO. Eles realmente se um importam com o hóspede

Stayed 2 nights in Nov 2023

10/10 Excellent

Ricardo

18 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores opções de hospedagem em Gramado

O Hotél é maravilhoso, fica dentro de um condomíno, muito bem localizado, um belo jardim e arquitetura clássica. Possui experiências de vinho e gourmet muito boas. O Staff é sensacional !!! Reservamos um apto luxo e não sabia que era no prédio anexo, porém pegamos uma semana de muita chuva e o café da manhã fica no prédio principal, fiz um upgrade para o superluxo e resolveu o problema

Stayed 3 nights in Jun 2023

10/10 Excellent

tatiana

10 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foi muito bom, adorei equipe , concierge maravilhosos ! Amei td!

Stayed 2 nights in May 2022

4/10 Poor

Paulo

28 Sept 2021

Liked: Cleanliness, room comfort

Disliked: Staff & service

Não pode ser um Relais & Chãteaux!

Aquém das expectativas para um Brand Relais & Châteaux. Atendimento de um hotel comum e a Experiência gastronômica bem fraca, contrariando o valor da compra e da marca! Pretencioso usando a casca de infraestrutura do seu passado para distrair o serviço de hotel Simples!

Stayed 2 nights in Sep 2021

10/10 Excellent

Ivan

21 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar e melhor atendimento que já tive até hoje.

Stayed 2 nights in Dec 2020

6/10 Okay

Marina

14 Dec 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Recepção deixou a desejar

A estadia foi ótima e o Hotel é fantástico, porém, o atendimento das recepcionistas da tarde, deixou a desejar.. não fomos recebidos com nenhum drink ou qualquer mimo que hotéis desta categoria oferecem, não teve nada na recepção, muito menos simpatia...Além disso, as havaianas são apenas duas numerações, (uma tamanho 42/43 e outra 36/37), não existiu a possibilidade de realizar troca ou a preocupação em perguntar ao hóspede anteriormente a numeração...

Stayed 2 nights in Dec 2020

10/10 Excellent

Carlos Andre Daher

11 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Melhor impossível!!! Tudo finamente preparado para ter uma experiência inesquecível!

Stayed 5 nights in Dec 2020

8/10 Good

João e n

13 Sept 2020

Liked: Cleanliness, staff & service, room comfort

Preços super estimados!

Bonito. Estrutura física em condições razoáveis. Banheiro antigo e pequeno. Não entregam o que cobram.

Stayed 2 nights in Sep 2020

10/10 Excellent

Reinaldo

22 Jun 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Stayed 2 nights in Jun 2020

Castelo Saint Andrews

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Suite Diamante

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Quadruple Room Deluxe with Valley View

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Quadruple Room Master with Valley View

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Triple Room Deluxe with Valley View

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Triple Room Deluxe with Valley View

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Quadruple Room Deluxe with Valley View

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Quadruple Room Deluxe with Valley View

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Double Room Superior with Valley View

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Green Mountain