"Staff was great. Very polite and welcoming. The room was stocked with most of the household/kitchen items you would need for a long stay. Note that the wifi IS NOT included and is a charge of $9 a day. Laundry was good, some of the machines in each area were out of service. Car rentals are more economical and I recommend them over their car service. You need a way to get around and the shuttle only runs certain hours. The restaurant was ok, the menu was limited and pricey for what it was. Id recommend Banana Bay, Laroche, Pisces and the Cove Inn. The location of the marina and rooms are great near grocery store and not far is a Costco like store. Gym is great, a bit dated but gets the job done. Pools were good, the pool by the restaurant is the best as the one by the time shares was falling apart the tile was coming off. It appears they are updating many building and amenities. Overall good experience. Just note not all inclusive. The Lucaya Market place is down the street- also note the government recently shut down the Grand Lucayan Hotel and the Carnival Celebration Key have made the island quieter now. Check to see if things are open- usually tied to the cruise ship schedule. Ive been here three years in a row and this year it was not as busy. "