Castles in Gravesham District

"It is a chic room with convenient location and clean room. Check in checkout was seamless. Free coffee and tea at anytime is a plus "

"We arrived just before 12pm and placed our suitcase into the concierge which is excellent. We did this as we could not check in until 3pm and therefore went sightseeing into London for the day. When we came back at 8.30pm we found our room was still not ready as they had not placed a bed for my daughter in the room which was requested prior. The staff took another 60 mins to put a bed into our room so our daughter couldn't go to bed when she wanted to. The staff apologised but it came across like we were in the wrong in how they spoke. Nothing provided to us to apologise for this inconvenience. In addition our hotel window was broken and the air con didn't really work so the room was very hot. The hotel views are amazing and the location is great for tourists looking to explore London. However the hotel does look tired and does need a revamp. "

"Honestly couldn’t fault our stay, we one minor issue with the room which was sorted quickly and professionally by the staff. "

"Loved the views, modern quirky vibe!! The breakfast was really excellent and had an excellent selection with incredibly attentive service and very welcoming hosts!! All in all the location and amenities made this an amazing experience and vacation for my family!"

"Absolutely fine for a one night business stay. Clean and comfortable bed."

"Always a comfortable stay here. Helpful staff and everything done to perfection "

" Very friendly staff, fun location and a nicely designed hotel!"

"This is very much only a budget hotel. The rooms are older and linens and towels were worn. The walls are extremely thin and you do hear all the noises in the rooms surrounding you as well as in the hallways. For my trip specifically, there was constant noise even in the 3am hours. The bathrooms only have half doors to the showers which causes water to splash everywhere and so you have to put down 2-3 towels and just be prepared for a constantly damp bathroom. "

"Yes "