Great Britain hotel guide. Firmdale hotel in Great Britain, United Kingdom

"Staff friendly & helpful… Mary at check in was brilliant. "

"The level of customer service was excellent. A full staffed foyer, a helper at hand in every area, you just don’t get that level of service these days. Really, really great stay."

"From the day we arrived to when we left we'd had the most wonderful stay at The Copthorne Tara Hotel, at the guest relations desk a lovely lady called Jamila took care of our check in and questions , i wear a lanyard showing that i have disabilities and Jamila was so kind , helpful and friendly on more than one occasion , she is really a credit to the hotel. The room was very nice comfy and clean. We had breakfast for 3 mornings which was very good and catered for everyone . " ALL " of the hotel staff were amazing and so helpful and friendly and the added bonus was the hotel was only just over a 20 min walk to The Royal Albert Hall. We also ate in the Bugis Kitchen the food was excellent , plentyful and a good price. I would highly recommend this hotel and can't wait to stay again."

"Excellent"

"We had a lovely stay at the Apex Grassmarket Hotel!!! The staff were super helpful and kind. The room and view of the castle were fantastic. It was a great location, walkable to everything we wanted to see. A+ experience!"

"Beautiful hotel rooms are so nice and luxurious. The breakfast had a really good variety but it was extremely busy and uncomfortable when there was rude people who had no sense of spatial awareness I found it uncomfortable and had breakfast in my room. Also be aware that the bar area is closed Staff were really good and helpful in every area. "

"The staff were fantastic. "

"Great location but dated rooms. Courteous staff"

"Excellent stay , great location ! Clean and convenient location !"