Hotel Hyatt Hotels di Britania Raya

"The hotel’s air conditioning we broke. View was nice. Front desk staff helpful. Expedia was terrible to work with. Could not speak to a person when there was a problem. Front desk staff had to call 2x, took about 45 minutes to get checked in!!!"

"We checked in late night, sadly they have no room for the type of room that I have paid. I paid for executive room and the manager said that they are overbooked hence, can only give me a standard room (thats the only room left for that day). Helllowww, I have prepaid all my rooms and yet the hotel gave my room to someone who paid even lesser than me. The manager said things happened and it is better next time to book direcly with the hotel, not via third party. So I told them, that is not an...

"I had the standard double room on this visit and it was pretty small. The room was clean, the water had great pressure and it was nice and hot. The walls are a bit thin, I could hear the lady in the room next to me coughing. But the location is quite fantastic!"

"We had a 20%off food and beverage however when asked the staff how we got this they said you could only get through booking with them and not expedia"