"The two pools and the beach were AMAZING! My biggest complaint is that there are signs posted all over that you are not allowed to reserve chairs but everyone does it anyway. We watched people reserve chairs on both the beach and at the pool and didn't use one of the sets all day. The property was always clean and most staff are friendly. The food was ok. We preferred the buffet and room service food over the restaurants. Getting in to one the of restaurants to eat takes some time to understand. They say you only need reservations for 3 of them but they take names down on a list on a first come, first serve basis. All of the higher end alcohol was an extra charge. This included Malibu (which I would argue is not high end, just name brand)!!!
I will say they really push and accommodate their "privileged" guests. Anyone can be privileged, it is just going to cost you more money. This was a little of a turnoff just because we paid ALOT of money for this vacation with our airfare and it felt a little off putting. "