Pousada di London Raya

"We checked in late night, sadly they have no room for the type of room that I have paid. I paid for executive room and the manager said that they are overbooked hence, can only give me a standard room (thats the only room left for that day). Helllowww, I have prepaid all my rooms and yet the hotel gave my room to someone who paid even lesser than me. The manager said things happened and it is better next time to book direcly with the hotel, not via third party. So I told them, that is not an...

"They don’t tell you until check in that you need to reserve time at the pool. They also don’t keep the pool area clean from the water from the kids jumping even though it says no jumping or running."

"Everything went pretty well overall. Best in mind there is no swimming pool, and the bell desk team lost all of our luggage until I expressed some anger and frustration. Then, magically, they found the luggage somewhere on property bringing us our stuff minus 2 items. By the time it was all sorted out, we easted and hour and almost missed our flight."