Family Room, Multiple Beds, Accessible, City View | 2 bedrooms, in-room safe, individually decorated, individually furnished

Reviews of Greno House

3 out of 5
Greno House
25B,phase 3,Knowledge Park III, Greater Noida, UP

Reviews

3.8
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

2.8/10

Cleanliness

4.8/10

Staff & service

2.0/10

Amenities

2.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Devansh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont show false picture visit the upload this type of hotels your organization name spoiling no grade towel ,bed sheet,are so dirty it is hetter to stay in expo ground most horrible property so dirty no no staff even one staff argued and abuse also.
Stayed 2 nights in Feb 2023

6/10 Okay

Avinash

Stayed 2 nights in Nov 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This is overall a very bad place to stay please don't book this hotel at all breakfast was horrible.
Stayed 4 nights in Feb 2019
Response from RAJA on 7 Mar 2019
Dear GUEST, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed sheets, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Raja Ray

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Filthy n over priced. Free breakfast was a joke. No cleaning for 5 nights.
Stayed 5 nights in Feb 2019
Response from RAJA on 7 Mar 2019
Dear Patrice, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed sheets, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation,

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property has a 3.5 star rating on Expedia and I'm shocked! As 2 female travellers we checked out immediately after 1 night stay as it was too late to travel again.there was no hot water,no clean linen,bathroom was dirty, no restaurant on premise,most important it was in the middle on nowhere and absolutely deserted! We were afraid to step out of our room.I requested the manager for a refund since we checked out the next day itself and he agreed once Expedia would confirm,I wrote to Zyed from the India team and haven't recieved a revert on my refund! Expedia team and staff have no concern for women travellers safety and haven't bothered to reply. I want my money back!
Stayed 3 nights in Feb 2019
Response from Raja on 2 Mar 2019
Dear Guest Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed sheets, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Raja Ray

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs some renovation. Bed sheets were either dirty or with holes.
Stayed 2 nights in Feb 2019
Response from raja on 2 Mar 2019
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed sheets, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, Raja Ray

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019