Search Holiday Parks in Greater Western Sydney

"We were firstly put in a room that was basic - I’m assuming because I’d paid a cheaper rate. On arrival the bathroom smelt and we had no hot water. Cleaners were sent - they were lovely and also A lady from reception came over to check water temp and told me all the rooms have the same temperature ( are you kidding me it’s 5 degrees outside and you have cold showers ? I’m not an idiot ! ) she tried to convince me the water was warming up - it was cold - she told me all other rooms were booked - the carpark was near empty ! Finally we were moved to a room with hot water and a room you probably would pay more for as it had a courtyard. The resort has potential - but the rooms that I saw could do with an upgrade - bathrooms - it’s a 3 star ⭐️ check in and Check out was easy and the receptionist was lovely. The gym in main area is not good but gym in older area is better we discovered this too late and wished we were told this on arrival. "

"The room was old and unclean. Hair on the floor, a mouldy rubber bath mat and the bathroom cupboard wouldn't open. I had to use my comb to push it open to get to the hair dryer. "

"Parking and facilities good for the money"

"Solo female traveller, hotel was nice and clean, room was great and I felt safe. I room serviced dinner and breakfast and food was good. Bathroom was a bit tight but overall nothing to complain about. "

"Clean and comfortable. "

"Pefect place for an overnighter. Had everything we needed and the room was very clean. Beds were very comfy and staff were beautiful!"

"The stay was okay and the room was clean, but basic amenities were not properly available. When I asked for a toothbrush, the staff said they didn’t have any. A hotel should maintain essential items for guests."

"Outdoor pool is not heated"

"As usual Mercure - Penrith was very good. Staff behind courtesy desk was very friendly . This trip I was gifted with a bottle of wine. We chose Shiraz for Mother’s Day . Thank you for sharing and rewarding me on this special occasion."