Terrace/patio
Check availability

Reviews of Esperides Resort Crete, The Authentic Experience

5 out of 5
Esperides Resort Crete, The Authentic Experience
Costa Varnali Street, Koutouloufari, Hersonissos, Crete

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 97 reviews" "
Rating 8 - Good. 22 out of 97 reviews" "
Rating 6 - Okay. 5 out of 97 reviews" "
Rating 4 - Poor. 5 out of 97 reviews" "
Rating 2 - Terrible. 4 out of 97 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. Helpful and friendly staff, great rooms and overall facilities. I also had a spa treatment that was outstanding. We were grateful for the late check out and that the additional cost also included lunch. Can't wait to stay again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Chantelle

Stayed 2 nights in Oct 2023

10/10 Excellent

STAVROS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Άριστη επιλογή για 5 αστέρια ξενοδοχείο
Ίσως το πιο καθαρό και ωραίο 5 αστέρια ξενοδοχείο που έχω μείνει , το προσωπικό πάρα πολύ ευγενικό και εξυπηρετικό, κάναμε αναβάθμιση στο δωμάτιο και μείναμε στο δωμάτιο με το τζακουζι στο μπαλκόνι, πιστεύω καλύτερη επιλογή και από το δωμάτιο με την πισίνα, ο μπουφές για το πρωινό και το βραδινό ήταν πάρα πολύ νόστιμος. Στα θετικά επίσης το άνετο πάρκινγκ , η καθημερινή αλλαγή εκτός των πετσετών , των σεντονιων και ο καθαρισμός του τζακουζι Τα λίγα αρνητικά είναι , ότι ο μπουφές ήταν νόστιμος αλλά με λίγες επιλογές όμως , το μέτριο WiFi σε όλους τους χώρους του ξενοδοχείου και η μη επιλογή για all inclusive
Stayed 3 nights in Aug 2023

4/10 Poor

IGAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Kaniel

Stayed 1 night in Jul 2023

10/10 Excellent

Amir

Stayed 6 nights in Jul 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!!! Would highly recommend
Wonderful relaxing stay. Everything was amazing! I would stay here again without hesitation. Only suggestion would be to offer free water with meals and maybe free soft drinks. I understand alcohol cannot be offered free but at least water? The hotel is settled in a small town that is walkable right outside the main gates. Lots of restaurants and cute shops. Not far from main town Heraklion (25 min drive) and also close to airport (20 min). Staff is very friendly and accommodating. Pools were heated which was a lovely surprise. Very relaxing and peaceful
One of three pools
Beautiful view from our room
The food was amazing!!!
Themed menus each night from Italian to Asian to local cuisine. Food was superb!!!
Stayed 4 nights in May 2023

10/10 Excellent

Yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Absolutely wonderful service!! Great food and I loved the location!
Stayed 2 nights in May 2023

4/10 Poor

Evette

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
a waste of money-Not a 5* hotel, food was bad.
even though the dining staff was nice, the food was horrible! we as a family ended up eating just the sweet/dessert but it was still bad, not much choices, even though we had 1/2 stay, we ended up eating out & willing to spend in restaurant than to eat there. This place is not a 5* hotel is more like a 3.5*
Stayed 4 nights in Jul 2022

10/10 Excellent

Noureddine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staff felt like family. The resort rooms are very well maintained and the cleaning is top! One of the best resort experiences.
Stayed 5 nights in Jul 2022

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its vicinity minutes in most cases to the area’s activities and restaurants although their spreads and food choices at the resort were excellent too. The staff were excellent. Cleanliness of all areas. Lastly, the locals are just wonderful.
Stayed 6 nights in Jul 2022

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shopping and Dining close by. Staff were excellent.
Stayed 3 nights in Jun 2022

10/10 Excellent

Michael Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were extremely friendly and professional. We had half board and the food was delicious and had plenty of variety.
Stayed 3 nights in Jun 2022

4/10 Poor

Nathalie

Stayed 4 nights in Jun 2022

10/10 Excellent

Happy

Stayed 7 nights in Jun 2022

4/10 Poor

IOANNIS

Stayed 2 nights in Apr 2022

10/10 Excellent

Antony

Stayed 14 nights in Sep 2021

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice hotel with just a few touches that could make it so much better! Staff are incredibly friendly and helpful nothing is too much trouble - rooms under restaurant could get a little loud at times
Stayed 8 nights in Aug 2021

10/10 Excellent

Julio

Stayed 2 nights in Aug 2021

10/10 Excellent

Julio

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superschöne familiäre Anlage
Wir waren im August 2021 dort. Das Hotel ist sehr schön! Ich kann mich hier in vielen Details ergehen aber wenn ich ein Herausstellungsmerkmal nennen sollte, dann ist das die dorfähnliche Anlage, bei der man sich sehr familiär aufgehoben fühlt. Ganz anders als in einem grossen Kasten von Hotel mit 2000 Betten. Das ist das wirklich schöne! Alles Andere ist gut bis sehr gut!
Stayed 7 nights in Aug 2021

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is well situated and the entire staff was awesome. A short walk or quad ride from the beaches. The town outside the Resort is full of pleasant shops and restaurants. Perfect for an evening walk. Perfect place stay and enjoy a vacation with the family.
Stayed 5 nights in Jul 2021

8/10 Good

Martine

Stayed 4 nights in Jun 2021

10/10 Excellent

Yann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement au top, service impeccable et personnel prévenant. A réserver les yeux fermés !
Stayed 2 nights in Oct 2020

10/10 Excellent

samer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Leonid

Stayed 4 nights in Sep 2020

8/10 Good

ROSS

Stayed 8 nights in Sep 2020

10/10 Excellent

Nadja

Stayed 1 night in Aug 2020

10/10 Excellent

Tom

Stayed 7 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 7 nights in Sep 2019

10/10 Excellent

Renier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, great location, friendly staff
Hotel is in a great location, 10 mins to the beach and less than 1 minute to local restaurants, tour booking office and mini market. Complex is new and looks modern. We had some issues on check in as initially we were allocated 1 bed apartment instead of 2 bedroom which we had booked. Hotel manager sorted it out by giving us 2 x 1 bedroom rooms, free meal and one of the rooms was honeymoon suite which was a nice touch. Great location, breakfast is decent (great fresh lemon juice for breakfast) and staff are all friendly and helpful
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We had an extremely stressful stay, where we were so unhappy, we checked out several days early on 4 June. Having recently married in April, we chose a 4 star resort because this was to be our honeymoon and we expected comfort and luxury. We selected a maisonette with balcony when booking. Our maisonette was dark and cramped, with no privacy, on a busy street. The bedroom was upstairs, with bathroom downstairs – so annoying when you need the bathroom in the night. The balcony was tiny, without a proper door. It had no privacy, as it overlooked the other maisonettes. Only a small ledge for drinks and no room for a table. The only other outdoor seating area was a narrow terrace at the front door, unpleasant to use, next to the road with passers-by constantly looking in on us and a heavy volume of noisy traffic and petrol fumes. The pool area lacked privacy as staff continually used it as a shortcut! We were informed that an ‘upgrade’ would cost an additional 20 Euros per night but felt we had already paid over the odds. We were next door to a sports bar, with loud music continuing into the early hours, preventing sleep. We had an upsetting incident with an extremely rude waiter for which the manager apologised and sent wine and fruit to us, but then effectively undid the apology by allowing the same waiter to walk past our door using the ‘shortcut’ to the restaurant. Because of all this, we do not believe this accommodation merits 4 stars or the £800 we spent on it.
Stayed 11 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, excellent amenities, great location
The stay was great. Was offered a private pool on arrival which we upgraded too! The breakfast and food was excellent quality and range to choose from. The local area has some of the best restaurants in town! It has recently been renovated and everything is up to date. However the down side was the poor quality bedding, no fitted sheets and every night my wife and I became tangled in a hideous mess of uncomfort and on top of the mattress.
Stayed 8 nights in Sep 2018
Response from Esperides Villas and Spa Resort Team on 12 Oct 2018
Thank you for your wonderful review! We are more than happy that you enjoyed your holidays at Esperides Villas and Spa Resort. We are surprised you had a such issue with the bedding sheets, we would appreciate if you informed the reception, in order to solve this problem. But we thank you for letting us know. We are looking forward to welcoming you again in the future and offering another memorable holidays’ experience! Best Regards,

10/10 Excellent

yossef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel.. very nice rooms. well done mr yannis. you did a great job in your lovely and uniq hotel sifis -jerusalem
Stayed 2 nights in Sep 2018
Response from Esperides Villas and Spa Resort Team on 12 Oct 2018
Dear Sifis, Thank you very much for your wonderful feedback. We are delighted to read that you fully enjoyed your holidays in Esperides Villas and Spa Resort. Looking forward to welcome you again and offer another memorable stay! Best Regards

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Great hotel!!!
Stayed 4 nights in Sep 2018
Response from Esperides Villas and Spa Resort Team on 12 Oct 2018
Dear Yigal, Thank you very much for your feedback. Looking forward to welcome you again and offer another memorable stay! Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa we booked a junior Suite with a private pool, we wanted a relaxing holiday and got just that
Stayed 7 nights in Sep 2018
Response from Esperides Villas and Spa Resort Team on 12 Oct 2018
Dear Guest, Thank you for your wonderful review! We are more than happy that you enjoyed your holidays at Esperides Villas and Spa Resort. We are looking forward to welcoming you again in the future and offering another memorable holidays’ experience! Best Regards

8/10 Good

Tehila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

2/10 Terrible

Marius

Disliked: Property conditions & facilities
Hotel in need of renovation.
This is a really old hotel that looks nice only in the pictures. Swimming pool is too small as a amount the beds around for amount of people that live in hotel. I have never seen such an old entrance door that is devided in two pieces and lokks really silly. HOtel is far away from main street so you need a car or otherthise walking distance is quite long. Noise from the big flyers in the trees wake me up in the morning.
Response from STELIOS on 17 Oct 2015
Dear guest, The entrance door looks really "silly" because is a traditional Cretan door that you can see in all traditional Cretan villages!! "Esperides Villas" is located next to the Traditional Housing of "Koutouloufari Village". We are 1km distance to the main road, "Hersonissos town" and the beach as it is described in our web site. We are also 100 meters distance from the traditional village of "Koutouloufari" where you can find a big choice of small tavernas, cafes, mini markets and small shops. About the noise, all around Crete the trees are full of those flyers (crickets) which make this special noise but at the same time is so characteristic for Greek summer!! I am sorry but we can't go against nature!!! Hope you will try to be more positive and enjoy the sun, the hospitality and the great Cretan food that Crete generously offer!!!

8/10 Good

Ma Hen

Liked: Cleanliness, staff & service, room comfort
Wonderful stay in an adyllic location
We have just returned from a 9 day family holiday at the Esperides Villas Hotel. This is a family run hotel and is very friendly. The location is fantastic !! It is right on the edge of a traditional village which has all the amenities you need... plenty of welcoming shops, bars and restaurants. The closest small supermarket is literally about 20m away from the entrance and sells lovely fresh bread daily. It's open early till late so is very convenient. Our apartment was near the road but that wasn't a problem. The view from our veranda was spectular, we could see the sea. For younger children there was a small pool and then a larger pool for older children/adults. The only downside of this was that the larger pool only had a small area where you could touch the bottom, so for any weak swimmers this might be an issue. However, the pool area was spotlessly clean with plenty of sunbeds. We never had to reserve beds, despite it being high season, there were always beds available. It was always very clean and it was handy having the pool bar available for drinks, ice-cream and snacks. About 1km walk down the hill from the hotel is "Star Beach" complex which you can go in for free. It has 6 huge water slides and for 8 euros for the day you can go on them as often as you want !! There is also a lazy river, with swim up bar which is free and you can hire sunbeds/umbrellas. There are also a few bars/restaurants to eat here too and for the more adventurous a Bungee Jump !! About 1.5km in the opposite direction you can walk down to Hersonissos harbour which is well worth a visit. From here there are boat trips available and also many restaurants line the beach. Beautiful at sunset !! Overall we had a wonderful time and I can highly recommend this. If you are looking for luxurious then this is not the place, but if you want somewhere traditional which is very friendly this is perfect !! I would definitely stay here again !!!

10/10 Excellent

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely place and room was great. The only thing we did not like was a cat in the dining area every night. Apparently it lives there. Crete is full of cats and normally we did not mind but the cat kept on jumping on peoples laps trying to get food.

4/10 Poor

Anaïs

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
L'hôtel extérieur est très sympa, par contre l'intérieur des chambres l'est beaucoup moins. Nous avions une chambre duplex, hyper sombre, qui donnait sur un mur. La salle de bain, en souplex sans ventilation, était très humide. Les canapés lits pour les enfants étaient vraiment très inconfortables. Nous avons demandé à changer de chambres, mais on nous a répondu qu'il n'y en avait pas d'autres, alors que celle d'à coté avec une grande fenêtre sans vis à vis à été utilisée seulement 2 jours, pendant notre séjour de 7 nuits. Au niveau de la restauration, heureusement que nous étions en 1/2 pension et pas en pension complète, car la nourriture du soir n'étaient vraiment pas bonne. L'avantage de cet hôtel est qu'il est situé dans le village, et il y'a beaucoup de restaurants accessibles à pieds. Concernant les piscines, nous avions choisi cet hôtel, car les piscine étaient chauffées (indispensable pour nous, fin octobre), il n'y en avait que 2/3 chauffées pendant notre séjour et une seulement accessible aux familles, complètement à l'opposé de notre hébergement. D'ailleurs, hyper pratique avec des enfants de devoir traverser une route, pour se rendre dans la partie principale de l'hotel... Et donc, cette piscine accessible à tous, les enfants n'ont pas le droit de sauter dedans... Et il n'y a aucune autre activité pour eux. Donc, n'allez surtout pas dans cet hôtel en famille.
Stayed 7 nights in Oct 2023

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement au top, décor magnifique. A faire absolument
Stayed 4 nights in Sep 2023

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura di gran fascino inserita in un bel villaggio tipicamente cretese. Sono stato deliziato dall'accoglienza di dimitra che mi ha fatto sentire subito benvenuto . Tutto il personale è stato gentile e amichevole. Le stanze belle le piscine fantastiche e il panorama dal bar davvero suggestivo. Rapporto qualità prezzo eccellente. Non vedo l'ora di tornarci. Grazie a tutti voi e anche per la torta in camera il giorno del mio compleanno.

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023