4/10 Buruk
Ashlie
Bepergian bersama teman
14 Okt 2025
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upon arrival (after 11pm) it doesn’t seem to be that bad, but once it got late is where the concern arrived. The first room (smoking room) we checked into had roaches in the bed, holes in the bedding, and roaches in the bathroom. We went to the front desk and informed the employee. Our room (smoking room) was switched to another room that had more roaches than the previous room. The room had roaches in the bathroom, on the walls, and on the floor. Again we went to the desk. I’m assuming the person that came out to help us was the manager. He stated that they were unaware that there was a roach problem which is VERY hard to believe. He took us to look at other rooms and they too had roaches. We finally found a room that was not covered in roaches, and then was told that there was a deposit for this room because it was non smoking. I stated that I was not willing to pay a deposit ($50) as it was not my fault that they have a roach problem. I did not have to pay the deposit, but I was also not offered anything for the inconvenience. We spent over an hour trying to find a room after a 5hr drive to Greensboro. We couldn’t change hotels because it was NCAT homecoming and everything close by was sold out. We had to leave our bags in the car and go back to the car anytime we needed anything to make sure that we didn’t leave with roaches in our belongings. We couldn’t use any of the towels because they were dingy and dirty, luckily I travel with my own. A terrible experience!
Ashlie
Menginap 3 malam pada bulan Oktober 2025