"We stayed 2 nights at the Omni. Staff was very helpful. Even though we didn't use the valet parking service, the staff still offered to help us get our luggage out of our car. Checkin was fast and friendly. The location was a nicer part of DTLA so we felt safe.
The room was comfortable, but it was clear that it was an older hotel. I think that for a "luxury hotel" that they would have nicer towels, as some were a bit torn. Wished the shower and sink faucet had more water pressure. The beds were comfortable. The TV was on the older side, not as user friendly as newer TVs. We had a nice view of the plaza from a higher level room. It was nice that the hotel room comes with 2 free bottles of water every day. Extra tip: we found that there are refrigerated water bottles right outside of the hotel gym so if you need water, you know where to go."