Hotel felt very dated. Certainly the best thing it had going for it was the balcony views. It met our overall needs for sleeping though. Luggage storage was just an unlocked room with a cracked open door, which definitely didn’t feel comforting to leave our bags in, fortunately it worked out okay. But the key situation was very weird, you have to leave your room key in the lobby area on the wall next to the front desk while away from the hotel. The hotel maintenance crew entered our room at one point unbeknownst to us while we were out and took our mini fridge without any notification or note, which was especially unnerving since we had the do not disturb sign on the door. The front desk person didn’t even know what happened and informed us later that apparently our fridge had short circuited the floor so they removed it. Bathroom is pretty dark, especially while in the shower. Breakfast was good though. Location is definitely a 10-15 minute walk to main town area, and the buses apparently quit running early, and this was in June, so be prepared to walk home uphill from dinner. Closest bus station (not in the winter) is still a 5 minute walk up a fairly steep hill, so with luggage isn’t very enjoyable. Also most shops close early and even some restaurants closed in Grindelwald so not much to do in the evenings, but was okay with us since we needed a rest from our hiking adventures.