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Sunstar Hotel Grindelwald

4.0 star property
Travelers recharge in the Swiss Alps with mountain views, hearty breakfasts, and spa treatments at this upscale Grindelwald retreat

Choose dates to view prices

Sunstar Hotel Grindelwald, surrounded by stunning mountains, offers an upscale Alpine experience. Guests enjoy a free breakfast buffet, international cuisine at two restaurants, a peaceful garden, spa with body treatments, indoor pool, playground, and cycling options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is Rp9.270.626
Rp9.856.456 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CHF 100.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 20 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Sunstar Hotel Grindelwald have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sunstar Hotel Grindelwald?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Sunstar Hotel Grindelwald on 31 May 2026 start from Rp9.270.626, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunstar Hotel Grindelwald pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Sunstar Hotel Grindelwald?

Self-parking is available for CHF 25 per night. Limited spots are available.

What time is check-in at Sunstar Hotel Grindelwald?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Grindelwald?

Checkout is at 11 AM.

Where is Sunstar Hotel Grindelwald located?

This family-friendly Grindelwald hotel is located in the mountains, within a 10-minute walk of First Cable Car, Bussalp and Sportzentrum Grindelwald. Oberer Gletscher and Gletscherschlucht are also within 10 minutes. Grindelwald Station is 9 minutes by foot and Grindelwald Grund Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 713 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and one of the more modern hotels. Breakfast experience was amazing and the views from the balcony were great! Recommend the junior studio suite for views and experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff, very clean.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, amenities, property conditions & facilities
Excellent time at the Sunstar! Staff was very friendly and helpful. Food at the restaurant was delicious and pool was beautiful with the most amazing views. Great location and ease of access to skiing, shopping and other places to eat. Thanks very much for an outstanding vacation in Grindelwald!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Lucicleide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the hotel was perfect, from the quality of the services provided to the comfort of the room, as well as the friendliness of the staff. We felt very welcomed during our stay. The view was fantastic! We will definitely be back.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Everything was great! This is my very favorite hotel. The room is clean and cozy with wonderful little touches like restocked drinks in the mini fridge and chocolates on the pillows. The breakfast is immense and delicious. The spa area is so beautiful and relaxing. They allow pets and parking is easy. Staff is friendly, the lounge seating is comfortable and spacious. What a wonderful place!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Location and the buffet breakfast was amazing.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around fantastic! 5 stars. Great food at hotel and close by. Getting to lifts were easy. Spa was stellar. Will return!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tsungchuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with beautiful view.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lotus Swiss Travel GmbH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good selection of breakfast, in front of cable car Grindelwald first. Beautiful scenery of Eiger.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Opal

Liked: Cleanliness, amenities
Beautiful view. Excellent staff. Great dinner. Loved it all.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff were very pleasant and helpful! The view was nothing short of amazing.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location - loved everything about it
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and the room with Mountain View was fantastic!!!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jatin

Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice and located in a great spot across from the gondola. Can walk to all the shops and restaurants easily.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Unbelievable view from our balconied room.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and gorgeous paradise in the mountains
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the location of the hotel across the street from the First gondola is excellent.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Best features of the Sunstar hotel are the views from the rooms and proximity to the First gondola. Basic rooms and basic breakfast. A bit disappointing considering the price.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to be when you are in Grindelwald! The included breakfast was amazing with plenty of options for everybody!!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

IYIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect view
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location for the hotel was amazing and the staff/room was phenomenal as well. The free breakfast was also amazing!
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Cindy

Liked: Cleanliness
The area behind the hotel is gorgeous in the summer to sit out and relax and look at the gorgeous view of the snow cat mountains. Property itself is good definitely over priced for the accommodations/style
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our balcony was pure magic! Breakfast buffet was delicious! The location was so convenient- shops, restaurants, grocery store, Grindelwald First, and train station all steps away.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at SunStar hotel for our recent wedding anniversary and I think it was a great choice. The mountain view was unforgettable and breathtaking. We will definitely be back again for our next trip!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and friendly staff that helped me with my needs and ideas for the day.
Stayed 4 nights in Aug 2024