Gruyere hotel guide. ALH Group hotel in Gruyere, Melbourne

"Hotel is clean and neat. Staff were very helpful. Hotel strategically located and close to shopping centre."

"No ev chargers there, its just a power outlet. Old building and carpets are filthy. Night staff that I encountered was agitated. Not a good experience and will never recommend"

"The reception staff especially Sue were wonderful. Thanks"

"The motel was very clean. Staff were very helpful and friendly. Parking was easy and safe."

"It would be good if the lights were dimmed outside the property in the night to leave the curtain open for the dome…"

"Breakfast was a little basic for the style of property. Rooms were great and large and provided lots of comfort. Water pressure was a little low, but more than enough to shower"

"Stayed in the Yering Suite. Nobody onsite except for one house keeping staff knew how to light the gas fire in the room. We tried to light it but turns out the pilot light was not lit. Ended up with three members of staff in the room being shown how to use it. No instructions for how to turn on the power to operate the spa bath, it was hidden inside a cupboard. No chef available so restaurant was closed. Bathroom windowsill was full of dead bugs. The bed posts were full of dust. Pool was not in operation and in a terrible state. Paying $460 for 1 night I expected better."

"Staff service was great but the TV was not connecting to smart phone to use netflix, youtube or any entertainment. And it is great if they can provide a microwave and cutlery and crockery inside the room for guests to use. Otherwise everything else was perfect and will be definitely recommended"

"Stayed here many times. Great value for the price."