"The hotel is gorgeous and the staff is amazing! Dianna at the front desk was so warm and welcoming and Susana in the breakfast room made every morning sweeter- she is a delight. The only reason it wasn't five stars is because there is no air conditioning and unfortunately with the windows open the road noise starts early at 6:00 a.m.. If you don't come in the summer, then perhaps that is a non-issue. The location is fantastic (next to a mall and both Migros and Coop within 5min walk and you have access a few steps away to enter the lake which was glorious everyday. The pool is quite small but nice to have."