Outdoor pool

Reviews of Golden Tulip Gurgaon - Sector 29

4 out of 5
Golden Tulip Gurgaon - Sector 29
285-286 Millennium City Centre, Sector 29, Gurugram, Delhi N.C.R

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

9.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Hareeta

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel was out-dated and lacked appeal. Disappointing, considering the price.
Stayed 1 night in Apr 2024
Response from General Manager on 13 Apr 2024
Dear Valued GuestWarm greetings from all the team at Golden Tulip Sector 29, Gurugram. On behalf of the team at Golden Tulip Sector 29, Gurugram, I would like to thank you for staying with us.At Golden Tulip Sector 29, Gurugram we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that we could not met your expectation in some of our service area during your stay with us.I wish to stress that we are very grateful for your support and for the elaborated feedback. Please do not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you that, this is absolutely one kind of incidence due to unwanted human error. We will certainly keep more focus on it to avoid such incidence further.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Saurabh Verma

10/10 Excellent

Gagan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with all desired amenities. Courteous and hospitable staff and super service. Good was great. Value for money
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Valued Guest,It was a pleasure having you stay with us at Golden Tulip Sector 29, Gurugram.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Saurabh Verma

10/10 Excellent

Gagan

Stayed 1 night in Jul 2023
Response from Saurabh Verma on 18 Jul 2023
Dear Valued Customer It was a pleasure having you stay with us at Golden Tulip Sector 29, Gurugram.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,General Manager

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
We booked for 4 nights but left after one night
We should have read the reviews more closely. this is a lower market hotel in poor condition. we booked for 4 nights & left after one night. we lost the rest of our money. but more important was to be confident of a clean night's sleep. the hotel has a place in the market, but not for us
Stayed 4 nights in May 2023
Response from General Manager on 19 May 2023
Dear Guest,At the outset, we thank you for taking the time to share the review about your stay.It is our endeavor to provide the best in service and Hospitality to our guests.We understand from your feedback that we came short this time. Basis your review, we will make an effort to improve our services and to come up to your expectations on your next visit.We look forward to your next visit to Golden Tulip Gurugram and assure you of our best attention.Warm Regards,Saurabh Verma

10/10 Excellent

Gagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Amazing property. Mouth watering food. Value for money.
Stayed 1 night in Mar 2023
Response from Saurabh Verma on 14 Mar 2023
Dear Mr GaganIt was a pleasure having you stay with us at Golden Tulip Sector 29, Gurugram.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Saurabh Verma General Manager

10/10 Excellent

Gagan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well groomed staff. Excellent service. Large rooms. Nice Ambiance. Good food and pool area. Would surely come on my next visit.
Stayed 1 night in Oct 2022
Response from General Manager on 23 Oct 2022
Dear Mr Bali,It was a pleasure having you stay with us at Golden Tulip Sector 29, Gurugram.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Rahul SharmaGeneral Manager

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2022
Response from General Manager on 23 Oct 2022
Dear Gagan,It was a pleasure having you stay with us at Golden Tulip Sector 29, Gurugram.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Rahul SharmaGeneral Manager

6/10 Okay

Sanyam

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2021
Response from Rahul Sharma on 21 Jan 2022
Dear Valued Guest, Greetings from Golden Tulip, Sector29, Gurgaon!!! We would like to thank you for valuable feedback. We are disappointed to know that your experience with us has not been at par with your expectations. Please accept my heartfelt apologise for the inconvenience caused to you during your stay. Would request you to kindly spare your valuable 5 minutes and share the areas where you feel we need to put in corrective measures and enhance the guest experience at gmgtg29@goldentulipin.com. Will be a great help. Looking forward for your kind revert and welcoming you soon for a new experience and assure you of best of the service. Warm Regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money surely.
Location great and overall very satisfying. Nice spread for Breakfast.
Stayed 1 night in Nov 2019
Response from Rupendra Singh on 20 Nov 2019
Dear Valued Guest, Greetings from Zone By The Park, Gurugram. We would like to thank you for your lovely feedback and taking out time to share your experience on this platform. We are elated to learn that you enjoyed every aspect of our hospitality during your visit, food & beverages and services being the highlight of it. Thank you so much for appreciating my team members. People are the backbone of our hotel. I am truly fortunate to have such amazing people in my team. You will be glad to know that, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. I have shared your positive sentiments with all my colleagues and they are looking forward to serving you again with Zone. Your feedback is important to us.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
レセプションの対応は、チェックイン、チェックアウト全てにおいて、今まで宿泊した中で最低。外資系ホテルとは思えない。
Stayed 3 nights in Feb 2023
Response from Rambeer Kumar on 1 Mar 2023
Dear Mr Dobashi,Warm greetings from all the team at Golden Tulip Sector 29, Gurugram.On behalf of the team at Golden Tulip Sector 29, Gurugram, I would like to thank you for staying with us.At Golden Tulip Sector 29, Gurugram we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore very disappointing that we could not met your expectation during your stay with us.I wish to stress that we are very grateful for your support and for the elaborated feedback. Please do not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you that, this is absolutely one kind of incidence due to unwanted human error. We will certainly keep more focus on it to avoid such incidence further.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,Front Office Manager