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Ngoc Lan Ha Long Hotel

3.0 star property
Travelers find attentive multilingual staff and convenient perks like luggage storage at this charming hotel where stress-free experiences await

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Perched above Bai Chay, Ngoc Lan Ha Long Hotel offers a satisfying breakfast buffet and practical amenities like dry cleaning. Guests can unwind on the terrace, use in-room WiFi, and enjoy express check-in/out. Multilingual staff ensures every traveler's needs are met.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
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About this property

Ngoc Lan Ha Long Hotel

  • Hotel near Halong Bay Marina
  • At Ngoc Lan Ha Long Hotel, you can look forward to a free breakfast buffet, an airport shuttle and a corner/local shop. In addition to a terrace and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • ATM/banking services, a 24-hour front desk and concierge services
  • Room features
  • All guest rooms are individually furnished, and include comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
  • Other amenities include:
    • Pillowtop mattresses and down duvets
    • Bathrooms with rainfall showers and bidets
    • 24-inch Smart TVs with premium channels
    • Separate sitting areas, children's slippers and electric kettles

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 3 per vehicle
  • Airport shuttle fee per child: VND 1 (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Frequently asked questions

Is Ngoc Lan Ha Long Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ngoc Lan Ha Long Hotel?

Self-parking is free at this property.

What time is check-in at Ngoc Lan Ha Long Hotel?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ngoc Lan Ha Long Hotel?

Checkout is at noon.

Does Ngoc Lan Ha Long Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 3 per vehicle applies.

Where is Ngoc Lan Ha Long Hotel located?

Located in Bai Chay, this hotel is within a 15-minute walk of Bai Chay Market, Sun World Ha Long Park and Queen Cable Car Ocean Terminal. Ha Long Bay is steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

9.0

Cleanliness

6.0

Amenities

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

6/10 Okay

Melanie

Liked: Cleanliness, property conditions & facilities
Ils ne parlaient pas du tout anglais donc impossible de reserver des transports ou des activités
Stayed 3 nights in Mar 2023
Verified

8/10 Good

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Étant donné un tarif peu élevé, les prestations sont alignées , parfaitement correctes. Personnel accueillant
Stayed 1 night in Oct 2022