Hai Ya hotel guide. Furama hotel in Hai Ya, Chiang Mai

"This hotel is in a great location. Walking distance from old town and a lot of shops and restaurants close by. The hotel staff were friendly and helpful. Nice amenities and pool area was very nice. Would recommend this hotel."

"Clean room, great amenities, a lot of opportunities to get rid of single use plastics, but highly recommended! Free mini bar and bottled water too! "

"Enjoyed this hotel very much. Was picked up from the airport which is only a few minutes away and driver was great. Bags were escorted to room and room was clean and cold when I got inside. Stayed in S-Class suite so on highest floor of rooms. View was amazing and so was room. Breakfast was amazing. Truly. A mall is walking distance. A Go Wholesale also where you can load up on food and snacks that you have never seen/tried before for great prices. We enjoyed every night in hotel. Terrace was my favorite part as I took a bath overlooking the city each night. Not too far from Old Town so we were able to make the weekend market which was a great time of shopping. Had to get a tuktuk back due to street closures but was def worth the experience. Escorted to airport. Cant say enough about food at hotel. You have to eat breakfast here. Wont regret it. Air quality is far from the best in Chiang Mai so wear a mask while outdoors during burning season. You can see and smell it all day so your body will thank you if you do. Oh yeah, tried Chang beer in hotel room and loved it! Fiancé loved the Singha beer. Room drinks and snacks were awesome. Made me buy Chang beer the rest of my stay in Thailand. "

"We recently stayed at The Experience in Chiang Mai and found our stay to be overall okay, but with a few frustrations. The breakfast was decent—you’re able to choose one main item from a menu, with additional fruit and toast available buffet-style afterward. One issue we had was with our room. The original room we booked did not have a window, which was not ideal. Although there were upgraded rooms available (and the hotel seemed quite empty), we were still charged an additional 1000 baht to switch. This felt disappointing, especially considering how important something as basic as a window is for comfort. We also booked an elephant tour through the hotel, so we were surprised there wasn’t any flexibility or goodwill gesture when it came to the room upgrade, given we were spending extra money with them. Overall, the stay was fine, but a bit more flexibility and customer consideration would have gone a long way in improving our experience."

"Everything about this hotel was great 😊"

"Amazing staff, beautiful hotel"

"Very good"

"Staff were excellent Location was the best. The beds were oh so comfortable "

"This is a budget friendly hotel. Cockroaches are common in Thailand and during my 14 day stay I killed 6 in my room. They would “make up” the room but didn’t change my sheets the entire time I was there. I had a tattoo on day one down my spine. That night it bled a little and I asked for room to be cleaned but they didn’t change sheets. Most staff is friendly but not overly helpful. Breakfast was very basic. I suggest spending the same amount of money and walking to a local cafe. The pool is exposed to sun but the chairs are not so you cannot enjoy the sun outside of the water. Of people are talking or fighting in the hallways you will hear it in your room! My biggest complaint was the bed. It was literally a queen box spring with a 2 inch pad on top of the box springs. It was not comfy at all. If you’re looking for cheap this is an ok place. If you’re looking for quality and comfort I would not recommend this hotel."