Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Best Western Premier Alsterkrug Hotel

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

The Best Western Premier Alsterkrug Hotel in Hamburg welcomes families and adventure seekers. Enjoy a massage at alsterSpa, relax on the garden terrace, or have fun bowling. The hotel offers practical amenities like WiFi, bike rentals, and childcare services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Spa
  • Gym
  • Breakfast available
The current price is Rp2.092.740
Rp2.239.232 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 Double Bed, Garden View (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Garden View (Quiet Location)

Premium Room, 1 Double Bed, Garden View (Quiet Location) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 Double Bed, Garden View (Quiet Location)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room With 1 Double Bed, Air-Conditioned, Free Wifi, Espresso Machine, Convertible Into Two Twin Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room With 1 Double Bed, Air-Conditioned, Free Wifi, Espresso Machine, Convertible Into Two Twin Beds

Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • Sleeps 2

Premium Room With 1 Double Bed, Garden View, Quiet Location, Free Wifi, Air-Conditioned, Espresso Machine

Soundproofed rooms
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Pillow menu
  • Sleeps 2

1 Double Bed, Executive Room, Spacious Room, Free W-Lan, Espresso Machine, Air-Conditioned

Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • Sleeps 3

View all photos for Executive Room

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room

Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
  • Sleeps 3

You may also like

Ad
Bar (on property)

Crowne Plaza Hamburg - City Alster by IHG

Hamburg-Nord
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,005 reviews
The price is Rp1.659.734
Rp1.775.943 total
includes taxes & fees
30 Nov - 1 Dec
Crowne Plaza Hamburg - City Alster by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Alsterkrugchaussee 277, Hamburg, HH, 22297

What's nearby

  • Hagenbeck Zoo - 8 min drive - 5.3 km
  • Hamburg Messe and Congress - 10 min drive - 7.1 km
  • Miniatur Wunderland - 12 min drive - 8.9 km
  • Reeperbahn - 12 min drive - 8.4 km
  • Volksparkstadion - 12 min drive - 8.3 km

Getting around

  • Dakarweg Hamburg Station - 6 min drive
  • Alsterdorf U-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 6 min drive

Restaurants

  • ‪Sato Grillimbiss - ‬15 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Alsterdorfer Backhus - ‬15 min walk
  • ‪Braband - ‬2 min walk
  • ‪Alster-Grilleck - ‬3 min drive

About this property

Best Western Premier Alsterkrug Hotel

Luxury hotel near Hagenbeck Zoo
Located close to Hamburg Messe and Congress and Hamburg City Hall, Best Western Premier Alsterkrug Hotel provides a terrace, a garden and dry cleaning/laundry services. Active travellers can enjoy amenities, such as cycling and canoeing, at this hotel. Take some time to relax at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and German cuisine. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a fireplace in reception and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Smoke-free property, outdoor furniture and tour/ticket information
  • Guest reviews say good things about the overall condition
Room features
All 106 individually furnished rooms boast comforts, such as pillow menus and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and bathrobes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch flat-screen TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, free infant beds and heating

Similar properties

Exterior

Holiday Inn Hamburg - City Nord by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
The price is Rp1.445.077
Rp1.739.266 total
includes taxes & fees
16 Nov - 17 Nov
Holiday Inn Hamburg - City Nord by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 8 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Braband Bistro & Wein
  • Restaurant Alsterkrug

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Canoeing
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference centre (2,669 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Limited room service

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 42 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Uncovered self-parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 42 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transport to and from this property
Guests under 7 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Alsterkrug
Alsterkrug Hotel
Best Western Alsterkrug
Best Western Premier Alsterkrug
Best Western Premier Alsterkrug Hamburg
Best Western Premier Alsterkrug Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Hotel Alsterkrug Best Western
Best Premier Alsterkrug
Best Western Premier Alsterkrug Hotel Hotel
Best Western Premier Alsterkrug Hotel Hamburg
Best Western Premier Alsterkrug Hotel Hotel Hamburg

Frequently asked questions

Is Best Western Premier Alsterkrug Hotel pet-friendly?

Yes, Best Western Premier Alsterkrug Hotel allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Premier Alsterkrug Hotel?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Alsterkrug Hotel on 30 Nov 2025 start from Rp2.092.740, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Premier Alsterkrug Hotel?

Self-parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Best Western Premier Alsterkrug Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Premier Alsterkrug Hotel?

Checkout is at 11 AM. Late checkout is available for EUR 40 (subject to availability).

Where is Best Western Premier Alsterkrug Hotel located?

Located in Hamburg-Nord, this luxury hotel is within 6 mi (10 km) of Hagenbeck Zoo, Hamburg Messe and Congress and Reeperbahn. Hamburg City Hall and St. Pauli Piers are also within 6 mi (10 km). Alsterdorf U-Bahn is 15 minutes by foot and Lattenkamp U-Bahn is 22 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Premier Alsterkrug Hotel Reviews

8.6

Excellent

9.2

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 156 out of 328 reviews
Rating 8 - Good. 130 out of 328 reviews
Rating 6 - Okay. 29 out of 328 reviews
Rating 4 - Poor. 8 out of 328 reviews
Rating 2 - Terrible. 5 out of 328 reviews

Reviews

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with a very good restaurant.
Stayed 27 nights in Jun 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean rooms, close to airport.
Stayed 3 nights in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located near the airport and walkable to the Ubon train.
Stayed 4 nights in Oct 2023

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in May 2022

10/10 Excellent

Roswita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Restaurant!

Absolutely delightful German restaurant dinner! Surprised & Thrilled!
Stayed 1 night in Apr 2024

10/10 Excellent

Horst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated property. Clean rooms for a reasonably price. Local transportation is ok, but scheduled too infrequently (weekend). Staff was very friendly and helpful.
Stayed 2 nights in Aug 2022

8/10 Good

Teemu

Liked: Cleanliness, staff & service, property conditions & facilities

Good service, poor wifi

+ Very good and polite service + Good and clean sauna/spa facilities - Noise isolation between the room and corridor could been better - Wifi quality was poor
Stayed 4 nights in May 2022

8/10 Good

Jürgen

Es war alles bestens!
Stayed 1 night in Oct 2025

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities
Praktisch am Flughafen gelegen. Etwas in die Jahre gekommen, aber sehr freundliches Personal.
Stayed 2 nights in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Very helpful staff, excellent restaurant, comfortable and clean room. Above average all around! Stayed for one night to be close to airport for an early morning departure. Would highly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Mette

Liked: Cleanliness, staff & service, room comfort

Tæt på lufthavnen

Udmærket værelse tæt på lufthavnen. Ellers er placeringen ikke spændende. Det var lidt svært at parkere der. Værelset fra fint og personalet søde og venlige.
Stayed 1 night in Jul 2025

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to airport. Easy access to public transportation.
Stayed 3 nights in Jul 2025

8/10 Good

Martin

Liked: Amenities, property conditions & facilities
Unterkunft modern und gut ausgestattet. Preis-/ Leistungsverhältnis beim Frühstück etwas überteuert. Sauberkeit im Bad nicht ganz optimal.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super! Sehr freundliches Personal
Stayed 2 nights in Mar 2025

6/10 Okay

johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. Quiet neighboorhood and easy to reach the city center. However parking was bad and the breakfast was VERY expensive
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat eine Ruhige Lage, vor allem die Zimmer zum Innenhof. Das Frühstück ist vielfältig, von allem etwas dabei. Sehr freundliches und hilfsbereites Personal. Würde jederzeit wieder dort übernachten
Stayed 1 night in Feb 2025

8/10 Good

Niklas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baustelle vor der Tür, wenig und unübersichtliche Park Situation
Stayed 1 night in Feb 2025

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles bestens
Stayed 1 night in Jan 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant experience

Pleasant hotel with normal-sized room. Comfortable bed, modern, clean bathroom, and everything was clean and well-maintained. Despite being on the street side, our room was extremely quiet. The staff was friendly and efficient. We were visiting family so we didn’t spend much time there and didn’t have any meals there, but it was all quite pleasant!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mette

Liked: Property conditions & facilities, room comfort

Excellent reception

Excellent service at the reception- so helpful and friendly. Nice breakfast and good choice of food. The room good as well. I will stay here again. The area quite boring, but it was close to my work office.
Stayed 1 night in Dec 2024

10/10 Excellent

Bünyamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super toll empfangen, saubere Bettwäsche, Zimmer mit Terasse ubd jeder hatte seine Handtücher und Bademäntel
Stayed 1 night in Dec 2024

10/10 Excellent

Thorsten.J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes freundliches Personal. Waren sehr zufrieden. mfg: Th.J.K
Stayed 2 nights in Nov 2024

10/10 Excellent

Elke

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel, sauber, freundlich, zuvorkommend, jederzeit gerne wieder
Stayed 2 nights in Nov 2024

8/10 Good

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Baustelle vor Hotel 😢viel Verkehr
Stayed 3 nights in Sep 2024