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Sofitel Hamburg Alter Wall

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Near Miniatur Wunderland and Elbe Philharmonic Hall, Sofitel Hamburg Alter Wall provides an airport shuttle, a poolside bar and a terrace. Indulge in a massage at Seagull Spa, the on-site spa. The on-site international cuisine restaurant, Ticino, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About the area

Located in Hamburg City Center, a neighbourhood in Hamburg, Sofitel Hamburg Alter Wall is in a shopping district and on a river. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Travelling with kids? Make time for Hagenbeck Zoo, or head to an event or a match at Volksparkstadion. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Visit our Hamburg travel guide
Map
Alter Wall 40, Hamburg, HH, 20457

What's nearby

  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    3 min walk - 0.3 km
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    3 min walk - 0.3 km
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    5 min walk - 0.4 km
  • A river with buildings in the background, a street lamp, and cherry blossoms in the foreground.
    Inner Alster Lake
    5 min walk - 0.4 km
  • A detailed model train layout with multiple tracks, trains, and industrial buildings.
    Miniatur Wunderland
    12 min walk - 1.0 km

Getting around

  • Rodingsmarkt U-Bahn
    3 min walk
  • Michaeliskirche Hamburg Station
    11 min walk
  • Hamburg Airport (HAM)
    31 min drive

Restaurants

  • McDonald's
    6 min walk
  • Ruby Lotti Hotel & Bar
    6 min walk
  • Elbgold
    5 min walk
  • Jim Block Jungfernstieg
    5 min walk
  • 60 Seconds to Napoli
    4 min walk

About this property

Sofitel Hamburg Alter Wall

  • Luxury family-friendly hotel by the river
  • Near Miniatur Wunderland and Elbe Philharmonic Hall, Sofitel Hamburg Alter Wall provides an airport shuttle, a poolside bar and a terrace. Indulge in a massage at Seagull Spa, the on-site spa. The on-site international cuisine restaurant, Ticino, offers breakfast and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool and an outdoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, express check-in and a porter/bellboy
    • A 24-hour front desk, tour/ticket information and smoke-free property
  • Room features
  • All 241 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as late-night room service and free WiFi.
  • Other amenities include:
    • Bathrooms with designer toiletries and hairdryers
    • 49-inch LCD TVs with premium channels
    • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 6 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Airport shuttle available
  • Parking on site (EUR 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Seven Heads
  • Ticino

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,917 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Fee for in-room wired Internet: EUR 6 per day (rates may vary)
  • Self-parking fee: EUR 30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sofitel Hamburg Alter Wall have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Sofitel Hamburg Alter Wall pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Sofitel Hamburg Alter Wall?

Self-parking is available for EUR 30 per day.

What time is check-in at Sofitel Hamburg Alter Wall?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Sofitel Hamburg Alter Wall?

Checkout is at noon.

Where is Sofitel Hamburg Alter Wall located?

This family-friendly Hamburg hotel is located on a river, within a 15-minute walk of Neuer Wall and Miniatur Wunderland. Reeperbahn and St. Pauli Piers are also within 1 mile (2 km). Rodingsmarkt U-Bahn and Stadthausbrücke S-Bahn are within a 5-minute walk.

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