2 outdoor pools, pool umbrellas
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Reviews of Calidas Landmark72 Royal Residence Hanoi

5 out of 5
Calidas Landmark72 Royal Residence Hanoi
48-60F, Keangnam Landmark72 Tower, Plot E6, Pham Hung Road, Hanoi

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 126 reviews" "
Rating 8 - Good. 52 out of 126 reviews" "
Rating 6 - Okay. 12 out of 126 reviews" "
Rating 4 - Poor. 5 out of 126 reviews" "
Rating 2 - Terrible. 9 out of 126 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Yong

Business traveller
Disliked: Cleanliness, room comfort
No communication possible. They seem to even lie
This is not a hotel overall. All its operations are for resudence guests, not at all hotel guests. They should stop taking hotels guests.
Stayed 1 night in Aug 2023

10/10 Excellent

WEN-YU

Stayed 4 nights in May 2023

2/10 Terrible

shyiperng, Walnut Creek

Stayed 8 nights in Oct 2022

6/10 Okay

Le thi thanh

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and clean! I surely recommend for all to stay
Stayed 7 nights in Jan 2020

8/10 Good

YOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good but noisy between rooms
Stayed 1 night in Nov 2019

10/10 Excellent

G, Phil

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Home away from home feel. Attentive and friendly door men
Stayed 4 nights in Sep 2019
Response from Nita on 16 Sep 2019
Dear Sir, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards Nita Luu (Mrs.) Reservation Dept

10/10 Excellent

Traveler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like a home with two rooms & bath's , living room and kitchen!
Stayed 1 night in Jul 2019
Response from Nita Luu on 1 Aug 2019
Dear Sir, Thank you for your good review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards Nita Luu (Mrs.) Reservation Dept

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and it us quite Access to so many facilities within easy reach
Stayed 5 nights in Mar 2019
Response from Nita Luu on 1 Apr 2019
Dear Sir, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards Nita Luu (Mrs.) Reservation Dept

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
This is a serviced apartment property with access to a comprehensive fitness center and a range of eating options in the building. Loved having a small kitchen and washer/dryer in the unit. Western options at breakfast are limited and there is no room service.
Stayed 11 nights in Dec 2018
Response from David on 2 Jan 2019
Dear Valued Clients, Warmest Greeting from CALIDAS LANDMARK72 Royal Residence Hanoi! Thank you very much for your interest in our CALIDAS LANDMARK72 Royal Residence Hanoi. CALIDAS LANDMARK72 is a premium residence with 5-star hotel grade services and fully equipped rooms for your luxurious and comfortable stay. We offers a world-class living space with larger room area as apartment with most convenient and safe life in the high-tech and intelligent skyscraper. And have a nice day! Best regards

8/10 Good

Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
It was okay overall
We paid for an extra person in the twin studio apartment. For the first several days, we did not get an extra bed because we didn't know that it was available. However, when we extended our stay for extra 2 days, another receptionist asked me if I wanted an extra bed. Had I known that an extra bed was available, my parents would have slept much more comfortably. There's some discrepancy in the service. Also, house keeping did not clean my room. So we did not have new towels to wipe ourselves with. I called the front desk to ask for new towels. The receptionist apologized, and I thought I would get new towels. But no one came by our room and we had to dry our old towels to use in the morning. The fridge was dented. There were no bugs and the location of the residence is easily accessible, no doubt. But I wasn't so happy with the service of the reception overall.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good business hotel
i had meetings with couple of companies just next door of calidas or a km away. very convenient location and helpful staff clean and hygenic... good breakfast
Stayed 1 night in May 2018

6/10 Okay

Sang

Disliked: Cleanliness
Ok hotel
Just ok

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

JAEHYUCK

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

HONGTAE

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

ACADEMY

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

MIJEONG

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

KYUHO

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Jongha

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Byung Joo

Stayed 1 night in Nov 2022

10/10 Excellent

WONMIN

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
최악의 호텔
체크인한 방이 오랬동안 게스트를 안받았는지 지하실과 같은 꿉꿉한 냄새가 났고, 심지어 제공된 G7 커피믹스의 유효기간이 2020년으로 2년이나 지난 커피가 그대로 제공되었습니다. 5일 숙박하는 동안 삼푸, 샤워젤 리필은 한번도 없었고, 다른 에머니티도 가끔 채워주고, 조식 식당에서 자리 안내도 없이 사람들이 마스크 벗고 돌아다녀도 제재히는 사람이 없습니다. 수십번 출장으로 해외에 다녀봤지만 최악의 서비스였습니다.
Stayed 4 nights in Aug 2022
Response from Nita on 29 Aug 2022
Dear Sir,Thank you for your comments.Please let me know your name and room number so we can check with the relevant departmentsBest regardsNita (Mrs.)Reservation Dept

8/10 Good

Fengwu

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Suhan

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021

4/10 Poor

Yeongmin

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020
Response from Helen/Reservation Supervisor on 4 Nov 2020
Dear sir, Thank you for taking time to review our accommodation. With score 4/10, we understood that something made you uncomfortable when staying with us. Please advise us the details so that we can remind our team and improve our service. We really hope to get your specific feedback. Thank you, Helen/Reservation Supervisor

10/10 Excellent

DAEBONG

Business traveller
Liked: Cleanliness, room comfort
Stayed 10 nights in Oct 2020
Response from Helen/Reservation Supervisor on 4 Nov 2020
Dear sir/madam, Thank you for taking time to review our accommodation. Your comments is a big motivation for our team to do our job better and improve our service. We hope to serve you and your friend some days in the future. Thank you, Helen/Reservation Supervisor

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, cozy, a little bit old. Got a top floored suites with affordable price cause there is no studio.
Stayed 1 night in Jan 2020

10/10 Excellent

WANG OK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 직원이 있는 호텔입니다.
5성급 호텔처럼 친절하고 께끗한 호텔입니다.
Stayed 2 nights in Dec 2019

8/10 Good

JINSUBB

Liked: Cleanliness, staff & service, room comfort
위치좋고 조식좋습니다. 내부는 좀 오래된듯한 느낌입니다. 하노이에서 적당한 금액인듯하고 조식도 괜찮습니다.
Stayed 1 night in Dec 2019

8/10 Good

Kyongmin

Business traveller
Liked: Cleanliness, property conditions & facilities
베트남한인타운미딩레지던스
한국인레지던스
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 8 nights in Nov 2019

2/10 Terrible

Lila

Stayed 2 nights in Nov 2019

2/10 Terrible

Minsik

Stayed 2 nights in Nov 2019

10/10 Excellent

Seong Ho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족합니다
랜드마크72에 위치해 있어 주변에 모든 시설이 다 있고, 객실도 크고, 헬스장도 훌륭하며, 조식도 좋았습니다.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
高層階にあるため、上まで行くのが時間かかりますが、宿泊しやすいホテルでした。
Stayed 3 nights in Nov 2019

8/10 Good

AprilK., 서울

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아침식사가 맛이 있고 매우 다양하며, 직원들이 친절하다. 다만 이번에는 메일 엘리베이터가 고장이 나고 한개만 운영을 해서 오가는 부분에 불편함이 있었음
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

HYUNSUNG

Liked: Cleanliness, staff & service, property conditions & facilities
가족과함께한여행
친절한 데스크 친절한 하우스키핑 가족과함께가기에는 더없이좋은 곳임 정말느린 엘리베이터가 인상적이었고 레지던스특성으로 실거주자가많아 (대부분 한국인) 조식좌석잡기가 힘들었음.
Stayed 3 nights in Sep 2019
Response from Nita on 3 Oct 2019
Dear Sir Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards Nita Luu (Mrs.) Reservation Dept

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
다신 안감
저희 생각보다 너무 지저분했어요. 호텔안에 딱히 뭐 할것도 없구여. 직원들 서비스도 별루고여 와인을 사서 실수로 오프너를 못사서 카운터 가져갔더니 안된다고 하고 3명 예약했는데 수건, 물 등이 2명만 세팅되어있어서 1명꺼 더 달라했는데 끝내 안가져다주시네요...
Stayed 1 night in Sep 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Nita on 14 Sep 2019
Dear Mr. James, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards Nita Luu (Mrs.) Reservation Dept

8/10 Good

Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
많이 좋았는데 에어콘 성능이 떨어졌어요. 그것만 좋았으면 최고였을텐데요...
Stayed 3 nights in Aug 2019