Hanoi Old Quarter House places visitors in the heart of the city's vibrant culture. The property offers practical amenities like dry cleaning and luggage storage, while in-room WiFi keeps everyone connected. Guests consistently praise the helpful, attentive staff.
Located in Old Quarter, a neighbourhood in Hanoi, Hanoi Old Quarter House is near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Old Quarter House provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
Limo/town car service, continental breakfast (surcharge) and tour/ticket information
A computer station, a 24-hour front desk and luggage storage
A front desk safe and a porter/bellboy
Room features
All guest rooms at Hanoi Old Quarter House offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
24-hour return airport shuttle on request for a surcharge
Train station pick-up and drop-off shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Food and drink
Daily continental breakfast available 7 AM to 10 AM for a fee: VND 40,000 for adults and VND 30 for children
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
More
1 building
5 floors
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Minibar
More
Air conditioning
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately VND 40000 for adults and from VND 30.000 for children
Airport shuttle fee: VND 350000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Is Hanoi Old Quarter House pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hanoi Old Quarter House?
This property doesn't offer parking.
What time is check-in at Hanoi Old Quarter House?
Check-in begins at 2 PM.
What time is check-out at Hanoi Old Quarter House?
Checkout is at noon.
Does Hanoi Old Quarter House provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.
Where is Hanoi Old Quarter House located?
Located in Old Quarter, this guesthouse is within a 5-minute walk of Vietnam National Tuong Theatre and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hanoi Old Quarter House Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.8
Cleanliness
6.4
Location
5.8
Staff & service
5.4
Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 2 out of 7 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 7 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 7 reviews
2 - Terrible
2
Reviews
Verified review
4/10 Poor
Avshalom
2 Oct 2019
Disliked: Staff & service
Never mentioned extra charge for diferent floor, i was charged 5 dolar extra for going 1 floor down foe each night, i said nothing and paid. The room was not arranged every day even when i mentioned to the staf to clean. When she reserved the bus to sapaiahe pushed the for exyra, i said no problem for the mony but make sur i am in the front uper but actually got 12a , i asked to rent a motorbyke and she pushed her own but did not mention the oil red light problem . I felt that the owner is trying every way she can to charge extra even thou its small mony but the feel is not good.
We booked only because we got in very late (2am) and their listing falsely advertised 24 hour desk service. Additionally, the address provided was incorrect or there was no signage. This left me walking around Hanoi for 2.5 hours with luggage in the middle of the night looking for a hotel. The hotel also refused to refund us despite their false advertising.
just horrible. Finally they made me to transfer other hotel with extra charge.
Totally no recommended.
Verified traveller
Stayed 1 night in Aug 2018
Verified review
6/10 Okay
Verified traveller
14 Aug 2018
Liked: Cleanliness, staff & service
Moyen
Bien situé dans old Town il est à l’étage d’une agence de voyages. Accueil cordial. Nous avions une chambre pour 4 située au 1er étage sans ascenseur. Chambre simple mais propre. Le souci principal était l’odeur d’égouts très forte. Cette odeur venant de la salle de bains, en fermant la porte et en allumant la climatisation, elle s’attenuait. Le lendemain matin, après notre douche nous avons constaté que l’eau ne s’écoulait pas avec beaucoup de dépôts noirs remontant des égouts. Nous l’avons signalé à l’accueil. La personne s’est excusé mais n’était pas étonnée......
de plus la chambre donne sur une rue passante donc beaucoup de bruit tôt le matin.
Une nuit était suffisante, même si le tarif payé était bas.
Le petit déjeuner n’est pas inclus mais en voyant l’espace disponible à l’accueil, on comprend pourquoi. Beaucoup de bars/ cafés à proximité.
Beautiful location, beautiful people and the hotel was clean. Conveniently located and very friendly people. We could even keep our luggage for 3 days... Nice experience...