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Madelise Central Grand Hotel

4.5 star property
Travelers find tranquility at Hoan Kiem Lake or rejuvenation at the spa after wandering through Hanoi's historic streets and vibrant market scenes

Choose dates to view prices

Madelise Central Grand Hotel in central Hanoi offers luxury with spa services like body wraps and deep-tissue massages. Enjoy free in-room WiFi, visit Thang Long Water Puppet Theatre, and explore Hanoi Old Town Night Market with bike rentals.

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is Rp1.066.350
Rp1.209.241 total
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 450000.00 per room (one-way)
  • Airport shuttle fee per child: VND 100000.00 (one-way)
  • Spa fee: VND 300000 per person per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Madelise Central Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Madelise Central Grand Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Madelise Central Grand Hotel on 21 May 2026 start from Rp1.066.350, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Madelise Central Grand Hotel?

This property doesn't offer parking.

What time is check-in at Madelise Central Grand Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Madelise Central Grand Hotel?

Checkout is at noon.

Where is Madelise Central Grand Hotel located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Ancient House, Hoan Kiem Lake, and Hanoi Old Town Night Market. Ta Hien Street and Ha Noi Gallery are also within 5 minutes. Hanoi Railway Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.8

5.0

Cleanliness

8.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating and helpful. Great location, easy walking to places of interest.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Caryl

Disliked: Cleanliness, property conditions & facilities
There are many hotels in Hanoi and I would seriously advise you find another one. While this is well located, the room was not clean. ( actually an understatement) The floors were so dirty we couldn’t imagine taking off our socks, the bathroom commode leaked all over the floor, the shower barely worked, the room and bath were musty and smelled of mildew. The photos show a room that was obviously not ours, as it was cheaply furnished with plastic covered chairs and sofa. The bed was very uncomfortable and the pillows felt like they were stuffed with golf balls. We left after 1 night into a 5 night reservation, only because we arrived so late we couldn’t relocate immediately. Did not get a refund but the staff did not seem surprised that we were leaving early. They do not serve breakfast despite advertising it. This is not worth the money.
Stayed 5 nights in Sep 2024
Verified

2/10 Terrible

JAEEUN

Stayed 1 night in Aug 2024